Business Details
About
Cell Phone StoreTCC
TCC Madison, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1531 Eatonton Road.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,009 reviews
5 stars
972
4 stars
17
3 stars5
2 stars3
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted the exceptional customer service provided by staff members, particularly Khory, Braelon, Lamisha, and Salika, who were noted for their patience, knowledge, and helpfulness.
Staff Knowledge
Customers frequently praised the staff's knowledge and ability to assist with various inquiries, making the process of upgrading or troubleshooting phones smooth and efficient.
Positive Experiences
Overall, many customers reported positive experiences, recommending specific employees for their outstanding service and support.
Wait Times
Some customers expressed frustration with long wait times during their visits, indicating that staffing levels may need to be addressed to improve service efficiency.
- JFJoe Fox4 days ago5.0Khory extremely helpful excellent service
- SDShey DanielJan 2, 20265.0Khory was very helpful in upgrading our phones and explaining the new plan that was being offered.
- JDJimmy DeanJan 2, 20265.0Khory | very good and helpful, super nice and understanding
- STShasta TilleryDec 26, 20255.0I had a great experience with Verizon. Braelon was patient, knowledgeable, and made sure we had everything we needed. Braelon was awesome !!
- AAAnna AbbottDec 20, 20255.0Braelon was such a big help when I needed a new phone when my basically stopped working and I was coming in from out of town in Charlotte! He showed me my options, transferred everything on my phone, and got me all set up! He was very helpful and pleasant to deal with!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1531 Eatonton Road offer?
Verizon at 1531 Eatonton Road offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and more on the Verizon 5G network.
What are the store hours for Verizon in Madison, GA?
The Verizon store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Can I pick up my online order in-store at Verizon Madison?
Yes, the store offers in-store pickup services for online orders.
Does Verizon Madison offer repair services for mobile devices?
Yes, Verizon Madison has in-store repair services available for your devices.
Which phone brands are available at the Verizon store in Madison?
The store carries major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service at Verizon Madison?
You can schedule appointments online at https://www.tccrocks.com/appointments/.
Does Verizon Madison accommodate customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
What nearby automotive services are close to Verizon Madison?
Nearby automotive services include T K's Tire's & Auto, Express Oil Change & Tire Engineers, Classic Collision Center, and Coach & Buggy Car Wash, which can be convenient for customers getting vehicle maintenance before or after their visit.
Are there any nearby stores where I can shop for discount or general goods around Verizon Madison?
Yes, Dollar General is nearby offering discount and arts and crafts products, which you might visit along with the Verizon store for additional shopping needs.
What childcare options are available near Verizon Madison?
Nearby childcare and preschool options include Lemon Tree Academy and Kiddy Land Early Learning Center, useful for families visiting Verizon who need local childcare.