Cricket Wireless Authorized Retailer

Reviews

• CJ

  Charles Jenkins

  Sep 14, 2024
  1.0
  Went to Madison ga store. 9 14 24. The lady working was rude crude and unexceptable. Seamed drunk are hung over. She should be FIRED !!
• AW

  Ashley Williams

  Mar 23, 2023
  1.0
  Worst customer service ever. I called she had an attitude bc they weren’t open and wasn’t a sign on the door and she swear it was, I’m like ok girl we got out there at 10:15 went back at 12 it was pitch black and the open sign was off. But anyways called around 5:45 someone was there then Went in to add a bring my own device was told it was unlocked. Well it wasn’t I paid for service I couldn’t use and the girl refused to give me my $ back or even let me purchase the iPhone for $50 but I paid $63 for no phone or couldn’t even get the iPhone even tho the service was “active” but the phone wasn’t unlocked. Yes we had a dispute inside the store and her response was it’s not my phone, duh I know that, and I’m glad God held my tongue. She is the red head girl she definitely don’t like people of color, if she’s working RUN! I don’t even like cricket my husband just switched to them, cause it’s cheaper for a family plan. Cricket doesn’t care about their customers at all. Oh not to mention she told two Mexican guys they have to come back tomorrow cause when she finished with me it will be time for her to get off, they guy said all I wanted to do was pay my phone bill she said come back in the morning smh then if his phone get cut off he has to pay a reconnection fee bc she was ready to go home
• AS

  Asia Stokes

  Jul 18, 2020
  5.0
  Whitney makes sure every customer leaves the store satisfied. Great customer service !
• TM

  Trimaine Monday

  Feb 8, 2020
  5.0
  Whitney is one of the Cricket employees I've ever had the pleasure of meeting. Her customer service is above and beyond. She deserves a management position.
• KP

  Kathy Hayes Poss

  Dec 10, 2019
  5.0
  I couldn't ask for any more help then I got . Great bunch of ladies

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