Best Buy

3.9
2286 reviews
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Business Details

4676 Presidential Pkwy, Macon, GA
31206, United States
(478) 471-0900
https://stores.bestbuy.com/ga/macon/4676-presidential-pkwy-365.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4676 Presidential Pkwy, Macon, GA
31206, United States

Hours

Reviews

3.9
2,286 reviews
5 stars
1,157
4 stars
504
3 stars
247
2 stars
108
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.

Staffing Issues

Numerous reviews mention understaffing and long wait times for assistance, leading to frustration among customers.

Product Availability

Customers expressed disappointment over the lack of stock for various items, including accessories and specific electronics.

Store Cleanliness

The store is generally noted as clean and organized, which is a positive aspect highlighted by several customers.

Mixed Experiences

Overall, customer experiences vary widely, with some praising the service and others expressing dissatisfaction, indicating a need for improvement in consistency.
  • GT
    Georgia Peach Saweetie Towing
    2 days ago
    5.0
    Upon arrival I was greeted and I found the store fully stocked I found the product I was looking for immediately and I applied for credit at the register and was approved immediately.
  • JF
    Jalia Farley
    Dec 30, 2025
    5.0
    LW gave us Great experience! He was polite, worked hard, and handled everything with care. Communication was clear and everything went smoothly from start to finish.
  • AS
    Alex Holt Sr.
    Dec 27, 2025
    4.0
    But TVs and electrical products from here plenty of times before but here moving up here I bought three new TVs and electrical products for sounds around system anesthetics plenty of help plenty of suggestions knowledgeable salespersons had a good time and will be back for more Thank you
  • CJ
    Candis Jones
    Dec 27, 2025
    1.0
    The way they treat certain customers 🥴 sat there and watch one of their workers treat someone that looks like him with the upmost respect while doing a return. When it came down to me and my return😑 stupid remarks, attitude, & hand gestures. Kept my composure because i have too much to lose. It’s not my fault you’re stuck behind a register helping customers in a country that’s set up for YOU to win.. DO BETTER!!!!
  • MR
    Matt Rose
    Dec 26, 2025
    2.0
    Save yourself a trip and order it online because it won't be in stock anyway. Since covid you can't even find an employee to help and if you do plan on waiting a half hour. It's a shell of the store it used to be.
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Frequently Asked Questions About Best Buy

What type of products can I find at Best Buy in Macon?

You can shop TVs, computers, appliances, cameras, phones, and other electronics at Best Buy in Macon.

What are the store hours for Best Buy at 4676 Presidential Pkwy in Macon?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.