Business Details
7230 Stonecrest Pkwy, Lithonia, GA
30038, United States
Certified by Verizon • Feb 22, 2026
(706) 460-3134
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lithonia, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
769 reviews
5 stars
622
4 stars
56
3 stars
26
2 stars9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their exceptional service, many expressed frustration with overall customer service quality, citing issues with staff knowledge and responsiveness.
Management Issues
Several reviews highlighted problems with management, including unavailability and poor handling of customer complaints, leading to a negative perception of the store's operations.
Sales Practices
Numerous customers reported feeling misled by sales tactics, including unexpected charges and upselling of unnecessary products, contributing to a lack of trust in the store.
Staff Performance
While some employees received commendations for their professionalism and helpfulness, others were criticized for being unhelpful or dismissive, indicating inconsistency in staff performance.
Store Environment
The store was noted for being clean and organized, but some customers felt the atmosphere was unwelcoming due to slow service and lack of engagement from staff.
- TLTerplyfe LLCFeb 17, 20265.0The reps I n the store were great and helped out had to come back the next day and opened for me
- SOShirley OdenFeb 10, 20265.0Paris was great thank you!
- MJMia JonesJan 20, 20265.0The young man that assisted me had great customer service. I was calm. I explained the situation and he got it fixed. He deserves more than five stars!
- ARAl RockamoreJan 17, 20265.0Awesome customer service at the Stonecrest location
- RCRalph CoquemarJan 16, 20265.0I had a really frustrating experience trying to resolve an issue at this location but once Paris stepped in everything completely changed. She was professional calm and extremely knowledgeable and she took the time to actually understand the situation and fix it correctly. She turned a stressful experience into a positive one and it’s clear she truly cares about doing things correctly and helping customers. Thanks Paris!
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: