Cricket Wireless Authorized Retailer

Reviews

• MF

  Meka Foster

  5 days ago
  1.0
  The worst experience ever! I arrived at 11 AM to get a new phone. There was no wait at first, but because the girl could not get the phone activated after I waited 2 hours, I told her that I would go run errands while she called the customer service to get help on what she needed to do to get my activation finished. So, between 11 AM and 7 PM, I left and came back 5 times to check on the progress of my phone because the girl could not activate it correctly. She even had to call her boss to come to the store from home to help her and they didn't have my phone ready until 7PM, A WHOLE 8 HOURS LATER!!!! I also purchased a SIM card for $10, and she never inserted it into my new phone. When I called back to ask about it later, she says she would pay for it out of her pocket, because she's not sure what happened to it. CRAZY! I have not received the SIM card to this day even though I have my receipt for it. Do yourself a favor and go to another location and do not go to the Cricket Thornton road location...the service is horrible!
• LC

  Las Comadres

  Aug 27, 2025
  5.0
  I loved the customer service I received from Maritza! When I came in, she helped me so much by setting up my phone just the way I wanted. She was extremely helpful, patient, and friendly. I definitely recommend coming here and asking for Maritza!!
• GP

  Gregorio Pocon

  Aug 5, 2025
  5.0
  Tiene buena gente saves español y inglés son buenas y amable persona y te ayuda con todo que necesitas
• BJ

  Brian Johnson

  Jul 2, 2025
  5.0
  The sells associate was very helpful and knowledgeable.
• RM

  Regina McCoy

  Dec 31, 2024
  2.0
  As a business today is New Year's Eve in this business is not open it's from 10:00 a.m. to 7:00 is approximately 10:15 a.m.

Frequently Asked Questions About Cricket Wireless Authorized Retailer