Verizon

3.7
439 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lagrange for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1468 Lafayette Pkwy, Lagrange, GA
30241, United States

Hours

Reviews

3.8
282 reviews
5 stars
140
4 stars
56
3 stars
25
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and patience, others were criticized for being rude or unprofessional.

Product Knowledge

Several customers noted that some staff members were knowledgeable and able to assist effectively, while others seemed uninformed or unable to resolve issues.

Store Experience

Customers reported long wait times and poor management of customer flow, leading to frustration during visits.

Sales Practices

There are concerns about aggressive sales tactics and misinformation regarding products and services, leading to dissatisfaction among customers.
  • AW
    Allison Wasden
    Nov 22, 2025
    5.0
    The service was phenomenal! The phone I wanted was in store available. ALL of my apps, contacts, and other information transferred immediately. A+
  • DK
    Dairon Keith
    Jul 19, 2025
    5.0
    I recently visited the Verizon store at 1468 LaFayette Parkway in LaGrange, GA 30241 with my grandfather to help him get a new phone after someone compromised his Apple ID. The situation was complicated, and my grandfather was understandably confused and frustrated throughout the process. Alphonso Dyser, the representative who assisted us, was incredibly patient, respectful, and professional the entire time. He clearly explained our options, helped us gather the necessary documentation for Apple, and never once showed frustration — even when he had to repeat himself multiple times. His calm demeanor and genuine care made a stressful situation so much easier to handle. I truly appreciate the way Alphonso treated my grandfather with kindness and dignity. This level of service is rare and deserves to be recognized. Thank you, Alphonso, for your outstanding help!
  • BB
    BULL3T20565
    Apr 13, 2021
    1.0
    Rude manger wouldn't help me.
  • CA
    Caleb Anderson
    Feb 8, 2019
    1.0
    My Google Pixel XL that is 1 1/2 years old has a bad charging port which I was informed is not covered under a manufacturers warranty. I tried to switch my service to an older Verizon phone I had in the house and was told "it can't handle the new service Verizon is pushing out". Then I was told my only options are to either pay the remaining balance on my Pixel and purchase a new cell phone on top of that or to "deal with the problems I'm having on my current device". 1) why in the world would can a Verizon phone not handle Verizon cell service? 2) why does a phone that costs $1000+ brand new not last longer than a year and half (always charged on original verizon charging cables and boxes and never dropped or given water damage)?

Frequently Asked Questions About Verizon

What are the main products and brands available at the Verizon store in Lagrange?

The Verizon store in Lagrange offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for the Verizon Lagrange location?

The Verizon store in Lagrange is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.