Visit our store at Lagrange for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some representatives received praise for their patience and helpfulness, others were criticized for being rude or unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and able to assist effectively, while others felt staff lacked the necessary expertise.
Store Experience
Customers reported varied experiences regarding wait times and store organization, with some expressing frustration over long waits and poor service.
Sales Practices
There were complaints about aggressive sales tactics and misinformation regarding products and services, leading to customer dissatisfaction.
AW
Allison Wasden
Nov 22, 2025
5.0
The service was phenomenal! The phone I wanted was in store available. ALL of my apps, contacts, and other information transferred immediately. A+
BB
BULL3T20565
Apr 13, 2021
1.0
Rude manger wouldn't help me.
MP
Michael Parsons
Sep 2, 2019
1.0
I would give 0.5 stars, but its not an option, but our Customer Service was good from the representative that helped us, but we left there and went across the street to get something to drink and not even 10mins passed and I noticed that the representative gave us the wrong case for the phone and as I walked right up to the door as they were locking it to trade a phone case that was wrong and given to me for a different phone, they pretty much showed that they could care less. And as I would look thru the door to get someone's attention, 1 associate looked at me twice and turned around like I was never there, never once came to the door to see what the issue was or to see if they could assist in their screw up! This blew my mind. And the times on the door said clearly from 10-8, it was 5:00p.m on the dot. I will honestly say I will not have anything else to do with this Verizon sales location. I mean, they screwed up not me but they showed me, the customer, that they could care less!
CA
Caleb Anderson
Feb 8, 2019
1.0
My Google Pixel XL that is 1 1/2 years old has a bad charging port which I was informed is not covered under a manufacturers warranty. I tried to switch my service to an older Verizon phone I had in the house and was told "it can't handle the new service Verizon is pushing out". Then I was told my only options are to either pay the remaining balance on my Pixel and purchase a new cell phone on top of that or to "deal with the problems I'm having on my current device".
1) why in the world would can a Verizon phone not handle Verizon cell service?
2) why does a phone that costs $1000+ brand new not last longer than a year and half (always charged on original verizon charging cables and boxes and never dropped or given water damage)?
What are the main products and brands available at the Verizon store in Lagrange?
The Verizon store in Lagrange offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon Lagrange location?
The Verizon store in Lagrange is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What services does the Verizon store in Lagrange provide?
Verizon offers mobile plans, wireless Internet plans, and voice plans at this location.
Can I schedule an appointment before visiting the Verizon store in Lagrange?
Yes, you can schedule an in-store appointment through their website or use the My Verizon app to set up your visit.
What delivery and pickup options are available for online orders from the Verizon Lagrange store?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for their online orders.
Does the Verizon Lagrange store accept mobile payments and debit cards?
Yes, the store accepts mobile NFC payments and debit cards. It does not require cash-only payments.
Which nearby restaurants can I visit before or after shopping at Verizon in Lagrange?
Nearby eateries include Moe's Southwest Grill for Mexican cuisine, Domino's Pizza for pizza and chicken, Subway for sandwiches, Starbucks for coffee and snacks, and Zaxby's for fast food with American flavors.
Are there car rental agencies close to the Verizon store in Lagrange?
Yes, Budget Rent A Car and Avis Car Rental are nearby, making it convenient if you need to rent a vehicle when visiting Verizon.
What other shopping or service options are near the Verizon store in Lagrange?
Nearby you can find Goodwill thrift store, Diva Nails and Spa for beauty services, and Banana Beach Tan for tanning and shopping needs.
Is the Verizon store in Lagrange accessible for business customers needing specialized devices?
Yes, Verizon offers business cell phones, mobile hotspots, tablets, and laptops to support business needs at the Lagrange location.
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