Verizon

Reviews

• AB

  Aubrey Bobo

  1 day ago
  5.0
  These are the most personable sales people I have ever dealt with. Every single time there was a bump in the road purchasing my new phone, they were able to meet me with another option and helped explain everything thoroughly. The district manager, and the staff in the store today have set a new standard for customer service in my book. I highly recommend this store and applaud all staff.
• BC

  Brian Clyne

  2 days ago
  5.0
  Nick and Teresa are constant professionals and experts in their field not only on the technology you’ll be buying but also on how to save you a lot of frustration with other people and probably get your bill lower that like I did. Fantastic
• VF

  Victoria Fritz

  5 days ago
  5.0
  Nick did a fantastic job helping me today with my new I-phone. Also appreciated Taylor's input. Very upstanding and honest gentlemen. Thank you so much.
• CL

  Chuck LeCraw

  Jan 19, 2026
  5.0
  We worked with Nick Barton on setting up new accounts and he did a fantastic job. Very knowledgeable of the products and in helping us getting the best services for our money. I would highly recommend working with him.
• JO

  Jon Oquinn

  Jan 13, 2026
  5.0
  Brody and Nick. If these two guys aren't the senior vice president and chief executive officer of Verizon by the end of the calendar year, a grave misfortune will have befallen the universe. After three and a half hours spent in what can only be properly described as a tech support hellscape (aka Verizon call center), I was left completely and utterly dismissed and unsupported as a customer. Verizon tech support made an error while activating my new phone which somehow resulted in my wife's phone losing service. The solution: wait 4-5 days for an investigation to be conducted and hope to receive a service restoration. Or: upgrade the device by purchasing a new phone. After 4 transfers and being elevated to the "highest level" of tech support available, the final line spoken by the tech support specialist was "there's nothing I can do. Have a good day"... End call. We then went to the local Verizon store in Jasper. Here come Verizon tech wizards Brody and Nick. What took the corporate Verizon call center 3.5 hours to break and ultimately only cause more problems than I started with took these two gentlemen 20 minutes to fix. The solution was immediate and easy on their end. Problem solved. Service restored. Peace on earth. (Or at least my household) Brody and Nick. Legends.

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