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Brand Certified

Verizon

3.7
(388 reviews)

Business Details

(770) 943-9157

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Hiram for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4791 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States

Hours

Reviews

3.7
388 reviews
5 stars
204
4 stars
48
3 stars
27
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Linden and Jessenia, highlighting their attentiveness, patience, and willingness to go above and beyond.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including long wait times and unhelpful staff, leading to frustration and dissatisfaction.

Store Management

Several reviews mentioned issues with management and staff coordination, with some customers feeling ignored or undervalued during their visits.

Product Knowledge

Customers appreciated knowledgeable staff who could explain products and services, but there were also complaints about misinformation and lack of clarity regarding plans and promotions.
  • BJ
    Brandine Jones
    Jan 10, 2026
    5.0
    Caroline the manager was very attentive, the store was incredibly busy and she was greeting and checking in guests all the while helping us fix a major issue on our account. Caroline and her team are awesome.
  • LR
    Lili Rodriguez
    Dec 18, 2025
    1.0
    Don’t loose your time with this company! They would lie about all this deals and they all just a lie, this ladies have an attitude and won’t get anything resolved. They just make you loose so much time making up for all their lies. This deals are just a waste of time!
  • MT
    Melissa Thomas
    Oct 31, 2025
    5.0
    Ok so I am giving this store a 5 start based on solely the phone call I just had with a manger at this location(p168301). Jessenia THANK YOU.
  • WC
    Wayne Cromwell
    Oct 12, 2025
    5.0
    Came in to get phone worked on a d young man named JUSTIN WAS JUST GREAT HE'S A KEEPER LOOK FORWARD TO SEE HIM AGAIN
  • MA
    M. Anthony
    Oct 4, 2025
    5.0
    Kayla is the best! My husband broke his phone. We were due for new phones anyways but the phones we wanted were on back order. She came up with a solution so my husband wouldn’t be out of a phone while waiting for the new ones. She was patient, kind, and super helpful. We are really thankful for such a great experience!

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Certified February 22, 2026Yext Knowledge Graph
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