Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Hiawassee, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
394 reviews
5 stars
356
4 stars
12
3 stars
6
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of Ben and Bradley for their exceptional service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their ability to handle difficult situations and provide thorough assistance.
Technical Knowledge
Customers appreciated the staff's technical expertise, particularly in resolving issues and explaining options clearly.
Store Environment
The store was described as pleasant and welcoming, although some customers noted occasional long wait times.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service delays and unprofessional behavior from certain staff members.
- GLGerard LamsonNov 4, 20255.0Travis was straightforward, knew what i was getting and the length of the whole transfer process. Very pleased with my experience there
- LCLarry CampbellOct 27, 20255.0Ben was awesome and had to work through wifi issues the office was having. Great job Ben
- KGKeith GibbySep 18, 20255.0My phone upgrades took a couple trips for ordering and setting up. Both CJ and Bradley were exceptionaly patient and very knowledgeable. While waiting I watched them deal with some challenging customers and both were professional and sensitive to the customer's needs.
- RMRoger MascaliSep 12, 20255.0It was a pleasure to work with Bradly at the Hiawassee Verizon Store. He is very polite and friendly.
- RGRick GreeneSep 3, 20255.0CJ really done me a great job
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Hiawassee, GA offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, audio accessories, cases, power accessories, wearable devices, SIM cards, laptops, and mobile broadband.
What brands can I find at Victra's Verizon store in Hiawassee?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more at Victra.
What are the store hours for Verizon at 101 S Main St, Hiawassee, GA?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra's Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Hiawassee provide free Wi-Fi and support mobile NFC payments?
Yes, the store offers free Wi-Fi and accepts mobile NFC payments like Apple Pay and Samsung Pay.
Is there a nearby place to get food before or after visiting Victra in Hiawassee?
Yes, Southside Cafe, a burger restaurant, and Schmear Cafe, a bagel shop and American restaurant, are close by for a meal.
Where can I find shipping and postal services near the Verizon store in Hiawassee?
Goin' Postal and UPS Access Point location are nearby for shipping and postal services.
Are there any medical or health service providers close to Victra's Verizon store?
Yes, nearby medical services include Hear Again America (audiologist), Chatuge Regional Hospital, Emory Heart Center, Synergy Skin and Laser, and Regency Hospice of NE Georgia.
Can I recycle old electronics at Victra's Verizon store?
Yes, Victra participates in electronics recycling services to help you dispose of your devices responsibly.