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Geek Squad

3.2
(40 reviews)

Business Details

670 Dawsonville Hwy, Gainesville, GA
30501, United States
(770) 297-2908

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
670 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

3.2
40 reviews
5 stars
19
4 stars
2
3 stars
3
2 stars
0
1 star
16
  • TJ
    The Johnson's
    Nov 4, 2025
    1.0
    The Gainesville Geek squad customer service is the worse I have seen. The person at the counter (person of contact for customers) was the most unfriendly, unhelpful individual I’ve worked with. Do not take your electronics here for repair. Go somewhere that you will be treated with respect.
  • KK
    Kristen
    Oct 26, 2025
    1.0
    Worst customer service I believe I've ever dealt with. You can't get an actual person on the phone at all. Even when they have your stuff they can't find it.
  • MW
    Mary Waddell
    May 14, 2025
    1.0
    Right now I am not very happy with Gainesville, GA Best Buy Geek Squad! I had called and paid to have a member of the Greek Squad come and was told today's date! Today I called to see when they might be coming, only to be told I had to reschedule. Why wasn't I notified! Now they are not coming until 3 weeks from now! And to top it all off - I had the privilege of talking to a robot!
  • ZW
    Zadie Weishaar
    Mar 27, 2022
    3.0
    Won’t help if they’re within an hour of closing, even if there’s no other customers. Overpriced to get a tablet fixed, ended up going somewhere else.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Gainesville offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics and appliance repair, and television repair.

How can I schedule a service appointment with Geek Squad in Gainesville?

You can schedule service appointments either in store or online through their website.

Brand Certified Facts from Geek Squad

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Certified March 01, 2026Yext Knowledge Graph
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