Geek Squad

3.2
40 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
670 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

3.2
40 reviews
5 stars
19
4 stars
2
3 stars
3
2 stars
0
1 star
16
  • TJ
    The Johnson's
    Nov 4, 2025
    1.0
    The Gainesville Geek squad customer service is the worse I have seen. The person at the counter (person of contact for customers) was the most unfriendly, unhelpful individual I’ve worked with. Do not take your electronics here for repair. Go somewhere that you will be treated with respect.
  • KK
    Kristen
    Oct 26, 2025
    1.0
    Worst customer service I believe I've ever dealt with. You can't get an actual person on the phone at all. Even when they have your stuff they can't find it.
  • AC
    Anime Thoughts yawn counter
    Jun 6, 2021
    1.0
    Took my pc there and he said the graphics card was dead. I didn't believe him so I took it to another place and the fixed it. The ram sticks were dirty.
  • WM
    Web Manager
    Aug 24, 2017
    1.0
    Not a fan, over priced.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Gainesville offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics and appliance repair, and television repair.

How can I schedule a service appointment with Geek Squad in Gainesville?

You can schedule service appointments either in store or online through their website.