Best Buy

4.0
2570 reviews
Best Buy Logo
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Business Details

670 Dawsonville Hwy, Gainesville, GA
30501, United States
(770) 297-2908
https://stores.bestbuy.com/ga/gainesville/670-dawsonville-hwy-1071.html/?ref=NS&loc=ns100
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
670 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

4.0
2,570 reviews
5 stars
1,320
4 stars
572
3 stars
283
2 stars
111
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and long wait times.

Product Availability

Customers expressed frustration over product availability and misinformation regarding stock, leading to wasted trips to the store.

Store Environment

The store's organization and cleanliness received criticism, with some customers noting disarray and a lack of staff engagement.

Geek Squad Experience

Experiences with Geek Squad varied; some customers found them helpful, while others reported poor communication and service issues.

Overall Satisfaction

Overall, customer satisfaction is low, with many indicating they would not return to this location due to negative experiences.
  • FR
    Franklin Raper
    Nov 15, 2025
    5.0
    Everyone was helpful and they had almost everything we needed.
  • EP
    Eathan Page
    Nov 9, 2025
    5.0
    Best Buy in Gainesville GA is one of the best stores for tech and electronics. The staff are always friendly and helpful and they know what they are talking about. I built my pc from parts I got here and also helped my friend build his pc from this store too. Everything we bought worked great and the workers made sure we got the right parts for what we needed. The store has a nice setup with a big pc section lots of monitors and accessories and a clean organized layout. It is fun to look around and check out the new gear. The prices are fair and the service is always solid. Overall Best Buy in Gainesville GA is a great place for anyone who builds pcs or likes tech. Good staff good selection and a nice experience every time.
  • LB
    Light Bright
    Nov 8, 2025
    2.0
    Was trying to purchase carplay for my daughter. Stood waiting by car electronics no one came out. Asked an employee that I seen for information he said he wasn't sure he would get someone for us. Waited for almost 15 minutes no one came. My daughter went looking for someone, she seen a couple employees talking, they said they would send someone over and of course no one came. Just left the store. Young lady at the front was very nice greeting us on the way in and the way out.
  • CP
    Christine Palmeri
    Nov 5, 2025
    3.0
    Limited selection, small store
  • NH
    nathan hacker
    Oct 7, 2025
    2.0
    Its Best Buy, most dont know this but Best Buy puts customers in tiers. Over a decade ago they were loosing out like circuit city. They switched to tiers and now they make a profit. Avg consumer spends $1200 a year on electronics. So if you spend that you are a low end customer, which means you get a 2 week return window. After that it becomes store credit. So you feel like you got your money back and they keep your money.
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Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Gainesville, GA?

Best Buy in Gainesville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Gainesville offer curbside pickup?

Currently, Best Buy Gainesville offers in-store pickup but does not provide curbside pickup.