Best Buy

Reviews

• MN

  Marisol Nunez

  2 days ago
  5.0
  Suly was so nice and helpful when purchasing my new phone, she made sure I understood exactly what i was buying, and helped me get the accessories I needed. I’ll be sure to look for her next time I go.
• TG

  The Souls Gang

  Apr 24, 2026
  1.0
  SCAMMERS!!!!!! TRIED TO CANCEL MY BEST BUY PLUS MEMBERSHIP AND MY MONEY IS NOT COMING BACK FOR 7-10 DAYS AND I REACHED OUT WITH THE REVIEW# THEY CLAIMED THEY CARED ABOUT MY BEING UPSET AND NO ONE RESPONDED BEST BUY IS A SCAM DO YOURSELF A FAVOR AND GO ANYWHERE BUT THIS STORE YOUNG KIDS WHO DONT CARE ABOUT THEIR CUSTOMERS!!!!!! Bought a laptop at what I thought was the best buy website it was shipped and when it arrived it was the wrong model, come to find out it was actually "PC Heaven" even though my email receipts said "best buy" I ended up making 3 trips to best buy because it took 3 weeks to get my refund and the store supervisor told me the 3rd HP laptop I bought had an "HDMI" port so I believed her and when I got home 40 minute drive each time NO HDMI port! I'm getting a refund and going to "Micro Center" to speak with experts and buy my laptop from them! Best Buy lost a long time customer and HORRIBLE customer service!!! Save yourself a trip and go ANYWHERE else!!!
• JJ

  Justin

  Apr 17, 2026
  5.0
  Picked up an online order, was in and out no problems. Associate was helpful and friendly.
• PB

  Patricia Burns

  Apr 16, 2026
  5.0
  They didn't have what I needed for my phone but the associate took the time to rescreach it for me. She explained that it is not available from them anymore for my phone. At least now I know. I will stop going to them, but she said if I get one that because I am a member they will put it on free.
• EG

  EMILY GONZALEZ

  Apr 4, 2026
  5.0
  Good experience, employees are attentive and multiple asked if I needed assistance or had any questions. I dealt directly with Clayton in the automobile servicing for install of my subwoofer/amp. He was friendly and knowledgeable, install took longer than anticipated but I rather they do things right then rush. No complaints and good work done.

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