Cricket Wireless Authorized Retailer

Reviews

• PW

  Pamela Williams

  Nov 20, 2021
  5.0
  I'm glad I was able to get my EBB back on my account, Yana and Quay made sure I saved and I'm telling my family and friends about this store
• BJ

  Brittnae James

  Nov 16, 2021
  5.0
  I received exemplary service today when I activated my service at this location today. The young lady was helpful in every way possible!!! I was able to use my own phone and she talked to me about adding lines for a family line. I will be sending everyone I know there. The young lady with the dreads told me she was the District Manager and I can honestly see why. Great Job with the new staff and and Great Customer Service
• LD

  La Donna Dhluni

  Oct 24, 2021
  1.0
  Worst customer service EVER. I drive from Perry because they didn’t have a hotspot device - after they told the Perry representative that they had one. The young “lady” didn’t know how to activate the device - incompetent and rude - she tells me Perry didn’t ask if it was working, not concerned about me driving to a different city. Asked about contacting tech support and she refused, saying they wouldn’t answer on Sunday. Totally rude, didn’t attempt to apologize for inconvenience - told her “No problem, I gotcha” - as it was obvious she doesn’t like her job. She shouts to me what can I do about it. Instead of being provoked to violence and an argument as she clearly doesn’t care about her job, I assured her it will be properly addressed. I’ve been with Cricket for over 7 years and have NEVER had such an experience. Corporate Cricket, I know it’s hard to find good help during these trying times, but this ain’t it.
• DS

  danielle sheree

  Mar 13, 2021
  5.0
  Raymond gave me awesome customer service ! He was very patient and enthusiastic about helping me get the phone I really wanted ! ! Go see Raymond At Cricket in Fort Valley Ga !!!
• AG

  Ashlyn Gallaway

  Mar 5, 2021
  5.0
  very nice and helpful staff Destiny had great customer service!