Geek Squad

Reviews

• AF

  Alcides Figueira

  Jun 4, 2024
  1.0
  The Geek Squad experience was a disappointing excursion into ineptitude. Despite their courteous demeanor, the staff displayed a glaring lack of urgency and expertise. The service was fraught with interminable delays and vague responses, falling woefully short of expectations. In essence, it was a frustrating encounter with mediocrity, poorly disguised by a veneer of professionalism.
• BV

  Bryson Vindas

  Apr 1, 2021
  1.0
  These guys were supposed to install a radio in my 4runner first the wrong part wad ordered so they wasted a entire appointment and my time. Then I came back and they installed the radio, but explained to me that my car was not giving enough voltage to turn the radio on. So i returned the radio and gave up on the idea. After i left i had a sound coming from my cars heater system, i came back and a guy took a look at it and tried to fix it but was not able to. Manager did not want to take responsibility for it. Also they cracked my dashboard piece that holds the radio. So my experience was a cracked piece in my interior, a sound when i turn my temperature above 70, and a wasted total of about 8 hours. Also they dont have a phone nunber to reach them at.
• ZW

  Zaire Wright

  Dec 1, 2019
  1.0
  Poor service. They wait in the back and then tell you you’re late and have to reschedule your appointment. Might as well not even have the service
• LM

  Lucia Martin

  Jan 22, 2018
  1.0
  Terrible. Brought my tablet for repair to be told that, 1- they only fix things that have been sold through Best Buy AND had insurance purchased, and 2- they don´t fix there, it needs to be sent to a third party.

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