Business Details
3625 Satellite Blvd, Duluth, GA
30096, United States
Certified by Verizon • Feb 22, 2026
(678) 957-1470
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/georgia/duluth/gwinnett-228703
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Duluth for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
511 reviews
5 stars
251
4 stars
43
3 stars
21
2 stars
27
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual representatives while many others report rude, unhelpful, or unprofessional behavior from staff.
Wait Times
Customers frequently mention long wait times and inefficient service, leading to frustration and dissatisfaction.
Billing Issues
Several reviews highlight problems with billing and promotions not being honored, causing significant customer frustration.
Store Environment
The store atmosphere is described as uncomfortable and unwelcoming, with some customers feeling ignored or undervalued.
Product Knowledge
While some employees are noted for their product knowledge, many customers report a lack of assistance and guidance when trying to make purchases or resolve issues.
- OTOut And About Travel2 days ago2.0I recently visited Verizon and was able to get everything I needed taken care of, which I definitely appreciate. However, the customer service experience wasn’t the best. The woman representative who assisted me had a bit of a bad attitude and wasn’t welcoming. While she ultimately got the job done, a friendlier and more patient approach would have made the experience much better. I hope customer service improves in the future.
- EGEmdi GarageJan 24, 20265.0Customer service was absolutely amazing. Representative named Fab helped me out. Went over and beyond customer service like this is the reason I'll forever be a Verizon customer
- SSsamanthaJan 16, 20261.0Just terrible. I had to visit this store numerous times to fix a billing mistake THEY created. I regret choosing verizon and can’t wait to change my carrier once I’m off contract.
- SVSamantha ValvanoNov 23, 20251.0I ordered a phone online for store pickup I paid for the taxes twice they wouldn’t release or refund my money my husband is currently wearing a back brace he went to the store up and down 3 times after the store manager said to return tomorrow with the same problem the store manager is no help and either is any of the workers there they are very rude and do no want to help or call in to there customer service to solve the problem so now we are stuck with no phone and lost $240 they all stay looking on there phones and do not help customers I would stay far away from this store and the employees
- FMFunes MustafaNov 23, 20251.0The service was terrible; no one cared about you. They'd just leave you sitting there while they weren't interested. It was a bad idea to visit this store.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Duluth?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Duluth store hours?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Verizon Duluth store offer online ordering and pickup?
Yes, customers can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment through the Verizon website or the My Verizon app for your convenience.
What types of services does the Verizon Duluth store provide?
They offer mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Which languages are supported at the Verizon Duluth store?
The store supports both English and Spanish to assist customers.
What payment methods are accepted at Verizon Duluth?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash only payments.
What nearby places can help me find the Verizon Duluth store?
The Verizon store is located near Gwinnett Marketfair plaza and close to businesses like Midas Duluth and Cho Won BBQ, helpful landmarks when visiting.
Are there dining options near the Verizon Duluth store?
Yes, nearby dining options include Cho Won BBQ, Morning House Korean BBQ, Starbucks, Sportstime Bar and Grille, and Roly Poly Sandwiches, perfect for meals before or after your visit.
Where can I find banking services near the Verizon Duluth store?
Nearby banking options include Truist Bank and Truist ATM, as well as Fifth Third Bank with ATM services, convenient for your financial needs during your trip to Verizon.
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Certified February 22, 2026Yext Knowledge Graph
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