Best Buy

4.0
5595 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1875 Pleasant Hill Rd, Duluth, GA
30096, United States

Hours

Reviews

4.0
5,595 reviews
5 stars
2,907
4 stars
1,280
3 stars
592
2 stars
235
1 star
581

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times and unhelpful staff.

Product Availability

Customers noted issues with product availability and fulfillment, including orders not being ready or items not being in stock.

Staff Knowledge

While some staff were praised for their knowledge and helpfulness, many reviews indicated a lack of training and inconsistency among employees.

Positive Experiences

Despite the negative feedback, there were several positive mentions of helpful associates and satisfactory product purchases.
  • EA
    Edgardo Arcos
    Jan 5, 2026
    5.0
    La atención de la señorita en Costumbre Service, muy amable, comprensiva, eficiente y eficaz. Muchas gracias por la solución a nuestra solicitud. Muchas gracias.
  • SK
    Steve Kim
    Dec 31, 2025
    1.0
    The sales guy on the floor had no clue and we ended just leaving because they took too long. Its wasn't even busy.
  • BR
    Ben Roston
    Dec 27, 2025
    5.0
    We we're looking for a audio adapter and couldn't find one. The staff here took the time to ask what we needed and then found it for us. Very grateful for that extra effort.
  • BB
    Bruce Benes
    Dec 19, 2025
    1.0
    Poor customer service. Pick up order was not ready despite many in the store. I had to find the item because the staff did not know their inventory. Very little help or compassion for the customer.
  • AR
    Anirudh Ranganatha
    Dec 19, 2025
    5.0
    Got a brand new stereo system with android auto/car play for my elantra that just had a basic radio. Luis and Jamie were awesome to provide recommendations. They did an amazing job fixing this with ease. Geek squad auto folks are awesome here. Highly recommend.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Duluth, GA?

You can shop TVs, computers, appliances, and more at Best Buy Duluth, GA. The store offers a wide range of electronics and appliances.

Does Best Buy Duluth offer same day pickup for online orders?

Yes, Best Buy Duluth offers same day pickup for online orders, allowing you to get your items quickly and conveniently.