I had a great experience with Andrew at Best Buy Duluth. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions and made sure I felt confident in my purchase.
What really stood out was his professionalism and positive attitude—he genuinely cared about making sure I got exactly what I needed without feeling rushed or pressured.
If you’re shopping at Best Buy Duluth, I highly recommend asking for Andrew. Excellent customer service!
JD
Joe Danna
Mar 17, 2026
5.0
Francisco (I believe his name was). Outstanding guy.. He was very personable, professional and knowledgeable. He helped my wife buy a Samsung flip phone. Showed us the pros and cons of other phones and got two opened boxes out so we could see how they worked. He did all this while helping 2 other people at the same time. He did it so smooth it wasn't even noticeable. Plus being bilingual. Impressed.
Best buy keep this guy on your staff. He is a great guy to have on anyones team. He should be the standard when it comes to teaching your staff how to interact with customers.
EO
Emmanuel Ochoa
Mar 13, 2026
1.0
At the moment buying any products, the customer service is applying $50 membership to the final balance WITHOUT PERMISSION from the customers, PLEASE PEOPLE LOOK AT YOUR FINAL INVOICE SO YOU DONT GET EXTRA CHARGE FOR A MEMBERSHIP THAT YOU PROBABLY DONT WANT
TQ
Terry Qian
Mar 11, 2026
1.0
Bought two iPads here and both were priced higher than Amazon.
When I asked for a price match, the manager said they could only price match one. That makes absolutely no sense.
Terrible policy and terrible customer service.
No wonder people just stop coming to the store and buy from Amazon instead.
What types of products can I find at Best Buy in Duluth, GA?
You can shop TVs, computers, appliances, and more at Best Buy Duluth, GA. The store offers a wide range of electronics and appliances.
Does Best Buy Duluth offer same day pickup for online orders?
Yes, Best Buy Duluth offers same day pickup for online orders, allowing you to get your items quickly and conveniently.
What are the operating hours of Best Buy at 1875 Pleasant Hill Rd, Duluth?
Best Buy Duluth is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Is the Best Buy store in Duluth wheelchair accessible?
Yes, the Best Buy store in Duluth has a wheelchair accessible entrance for customer convenience.
Can I get repairs or service support at Best Buy Duluth?
Yes, Best Buy Duluth offers service and repair support, including Geek Squad assistance.
Does Best Buy Duluth offer in-store shopping and curbside pickup?
Best Buy Duluth offers in-store shopping and in-store pickup, but curbside pickup is currently not available.
Which nearby hotels can I stay at when visiting Best Buy Duluth?
Nearby hotels include Candlewood Suites Atlanta, Sonesta Simply Suites, Wyndham Garden Duluth, and Ramada Inn Atlanta - Gwinnett Place, offering convenient accommodation options near Best Buy.
Where can I get a quick meal near Best Buy Duluth?
You can find several nearby restaurants such as Waffle House, Grand Buffet, Hibachi Buffet, Los Maracuchos Food, Chung Dam Korean Restaurant, and Dim Sum for a variety of dining options before or after shopping.
Are there any automotive repair shops near Best Buy Duluth?
Yes, nearby automotive repair options include JNT Auto Body Repair, Precision Pit Stop, and Emissions First for your car maintenance needs.
What payment methods are accepted at Best Buy Duluth?
Best Buy Duluth accepts debit cards and checks, and does not require cash only payments.
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