Best Buy

4.0
2667 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6875 Douglas Blvd, Douglasville, GA
30135, United States

Hours

Reviews

4.0
2,667 reviews
5 stars
1,392
4 stars
588
3 stars
275
2 stars
112
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.

Product Availability

Customers reported issues with product availability and stock levels, leading to frustration during visits.

Geek Squad Issues

Multiple complaints about Geek Squad's service, including long wait times and unhelpful responses regarding repairs and installations.

Store Organization

The store was described as disorganized and messy, with customers struggling to find assistance or locate products.

Curbside Pickup

Curbside pickup was generally praised for being fast and efficient, although there were some issues with order readiness.
  • GB
    Gabriela Barker
    Nov 15, 2025
    5.0
    There were super busy. I had to wait a while for help but they got to me eventually. I got a new screen protector and they put it on for me. Thank you Giselle!
  • RM
    Rick Moss
    Nov 12, 2025
    4.0
    I went there hoping to get my laptop unlocked because I didn’t remember my login information from 4 years ago. But the person on duty had no clue about it
  • RS
    Richard Standish
    Nov 3, 2025
    5.0
    Awesome staff, very knowledgeable and helpful.
  • TT
    Tiffany Easter (tiffann)
    Oct 20, 2025
    5.0
    My experience in Best Buy was very good. I was greeted very nicely when I walked in and the employees were very knowledgeable about the questions I had. I had a question about the tablet I purchased and that helped me a lot and I was happy about purchasing it because of that. The prices are a little high but everything is these days. The place was very clean and organized. You can tell the employees care. I would recommend this location to anyone.
  • AA
    Arteysia
    Oct 19, 2025
    5.0
    Justin & Hunter were amazing! Thank you so much for helping me resolve my order issue. Although I didn’t initially purchase at this location. Very professional, attentive, and straightforward .

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Douglasville, GA?

Best Buy in Douglasville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Douglasville offer curbside pickup service?

Best Buy Douglasville offers curbside pickup service for your convenience.