Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and stock levels, leading to frustration during visits.
Geek Squad Issues
Multiple complaints about Geek Squad's service, including long wait times and unhelpful responses regarding repairs and installations.
Store Organization
The store was described as disorganized and messy, with customers struggling to find assistance or locate products.
Curbside Pickup
Curbside pickup was generally praised for being fast and efficient, although there were some issues with order readiness.
GB
Gabriela Barker
Nov 15, 2025
5.0
There were super busy. I had to wait a while for help but they got to me eventually. I got a new screen protector and they put it on for me.
Thank you Giselle!
RM
Rick Moss
Nov 12, 2025
4.0
I went there hoping to get my laptop unlocked because I didn’t remember my login information from 4 years ago. But the person on duty had no clue about it
RS
Richard Standish
Nov 3, 2025
5.0
Awesome staff, very knowledgeable and helpful.
TT
Tiffany Easter (tiffann)
Oct 20, 2025
5.0
My experience in Best Buy was very good. I was greeted very nicely when I walked in and the employees were very knowledgeable about the questions I had. I had a question about the tablet I purchased and that helped me a lot and I was happy about purchasing it because of that. The prices are a little high but everything is these days. The place was very clean and organized. You can tell the employees care. I would recommend this location to anyone.
AA
Arteysia
Oct 19, 2025
5.0
Justin & Hunter were amazing! Thank you so much for helping me resolve my order issue. Although I didn’t initially purchase at this location. Very professional, attentive, and straightforward .
What are the operating hours for Best Buy in Douglasville, GA?
Best Buy in Douglasville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Douglasville offer curbside pickup service?
Best Buy Douglasville offers curbside pickup service for your convenience.
Where is Best Buy located in Douglasville, GA?
Best Buy is located at 6875 Douglas Blvd, Room 519, Douglasville, GA 30135, USA.
Can I get expert support like Geek Squad services at this Best Buy location?
Yes, you can get Geek Squad support and expert advice at Best Buy Douglasville.
Is Best Buy Douglasville wheelchair accessible?
Yes, Best Buy Douglasville has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy Douglasville?
Best Buy Douglasville accepts debit cards and check payments; cash payments are not required exclusively.
Are there nearby places where I can grab a meal before or after shopping at Best Buy?
Yes, nearby restaurants include Applebee's Grill + Bar, Highlanders Tavern and Grill, Hooters, and Folk's Southern Kitchen where you can enjoy a meal before or after your visit.
What nearby medical centers or doctors are close to Best Buy Douglasville?
Nearby medical services include Kaiser Permanente Douglasville Medical Office and multiple doctors affiliated with Kaiser Permanente such as Reneka L Dobbs, MD and Oladepo Collins Fasoranti, MD.
Are there places near Best Buy where I can enjoy entertainment or family activities?
Yes, Chuck E. Cheese, a pizza restaurant and arcade, is nearby for family entertainment.
Does Best Buy Douglasville offer in-store shopping and electronics recycling?
Yes, Best Buy Douglasville offers in-store shopping and electronics recycling services.