Best Buy

Reviews

• VM

  Vonne Moss

  6 days ago
  1.0
  Went to Best Buy to purchase over-the-ear headphones. I looked at a few different pairs, tried them on, took a listen and decided that the Beats Studio Pro for $200 was the best fit. Because the actual headphones are in a locked case,I couldn't see all of the specs, so I went online to see them. While online I saw that Amazon had them on sale for $180. Told the sales person that I wanted to purchase and asked them to price match. I gave the sales person my phone to see and after about 8 mins and several punches into the computer, the price match was denied. Per the sales rep, confirmed that the Amazon price was lower, but the Best Buy price of $200 was a sale price and they wouldn't match any other price and they would not match the lower price. Of all the times I've seen Best Buy advertise price matching, I've never seen/heard the contingency of UNLESS ON SALE.
• AW

  Angela W

  Apr 19, 2026
  1.0
  They sold us a stove without an outlet to connect it. When I inquired about this, the store manager dismissed it, claiming it must have been a demo stove. They sold us the product regardless. I asked if there were similar models in stock, but he was rude and unhelpful. When I requested to speak with the manager, he refused to provide any contact information, asserting he was the store manager. This reflects poor customer service. Will not be back to best buy!
• PG

  Platform Group

  Apr 17, 2026
  5.0
  Customer Is Awsome..luv going There
• BF

  Bilal Fladger

  Apr 16, 2026
  5.0
  One of the brick and mortar businesses that continues to stay relevant. I picked up a router, received it faster than Amazon could get it to me and used the curbside service. I really good customer service and product selection.
• JH

  Jeannine Hanson

  Mar 29, 2026
  1.0
  I wish that I had read these reviews BEFORE going there. I needed a printer for specific purposes. As I walked toward the printers, a young man asked if he could help. There were so many of them standing around just taking to each other. I told him why I was there and he invited himself to go with me. When I got there, I was glad he did because there are no specs posted near a printer. He said all was on the scan code, but only for them. If I scanned, I would not get the info I needed to make a decision. Therefore, I needed him to answer my questions about each one that I was curious about. He seemed to be somewhat annoyed that I had so many questions. After about 20 mins, a stage by the name of Emitt can't up and asked when would he be through because there were others waiting to be assisted. That was rude. I was tossing around in my head the price points vs my needs, finally concluding that I would probably have to buy two. I told him to go since that man obviously wanted him. I then walked around to see this mad back up of waiting potential customers. There none. 🥴 Ok. I guess my business was either not wanted or not good enough. I left, went to Staples, where all specs were clearly posted beside each printer. That's where I purchased it and will continue for all my new business needs. I will never step inside of another Best Buy. And Staples had a lot of bargains, including trading in your old for another percent off the price.

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