Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Dalton, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
206 reviews
5 stars
174
4 stars
13
3 stars
4
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, noting their helpfulness, knowledge, and willingness to go above and beyond.
Staff Knowledge
Many reviews highlighted the staff's expertise and ability to answer questions clearly, making the purchasing process smooth and informative.
Positive Experiences
Numerous customers shared positive experiences, often mentioning specific employees who made their visits enjoyable and stress-free.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Mixed Reviews
While most feedback was positive, some customers reported issues with long wait times and unsatisfactory service at other locations.
- TRTIA RAYMONDDec 13, 20255.0​🌟 The Gold Standard of Service: A Review for Verizon Wireless (Victra - Dalton) ​I rarely feel compelled to write a review, but my experience at the Verizon Wireless (Victra) Dalton store deserves the highest praise. I absolutely love this company, and it all comes down to the exceptional help I received from Eryn at that location. ​I recently went into the store to simply add a new line to my account, bracing myself for a complex and potentially expensive process. Instead, I was connected with Eryn, who was nothing short of a miracle worker. ​The level of helpfulness and willingness to assist was truly outstanding. Eryn didn't just add the line; she took the time to meticulously go through my existing plan and the new addition to find the best possible price. She was proactive and thoughtful, ending up with a solution that actually saved me money overall! ​Why I'm a Customer for Life: ​Location Shout-out: The team at the Dalton, GA Victra store is phenomenal. ​Exceptional Initiative: Eryn went above and beyond her duty to ensure I got the best value from my Verizon Wireless plan. ​Proactive Money-Saver: She actively searched for discounts and plan optimizations, resulting in real savings on my monthly bill. ​Willing and Knowledgeable: The transaction was smooth, clear, and perfectly executed. ​In a world where great customer service is hard to find, Verizon Wireless (Victra) proves its value through employees like Eryn. Thank you for proving that caring for the customer's wallet is a top priority. I couldn't be happier with my service!
- MPMelisa ParkerNov 18, 20255.0The customer service was great
- JDJuliana DettmarNov 18, 20255.0This store had great customer service! Cass helped me solve all of my problems.
- SYSheila YorkNov 6, 20255.0Very nice people work at this store
- KKKohl KadingerNov 3, 20255.0Had an awesome experience. Jonathan was the best and was super helpful. We will definitely be back.
Frequently Asked Questions About Verizon
What products does Verizon at 857 Shugart Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Dalton, GA?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Does Verizon in Dalton provide in-store pickup for orders?
Yes, the Dalton Verizon store offers in-store pickup service.
Which languages are spoken at the Verizon store in Dalton?
The store provides services in both English and Spanish.
What payment options are accepted at Verizon, Dalton?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store at 857 Shugart Rd?
You can call the store at +1 706-229-6929 or email Info@victra.com for inquiries.
Does Verizon in Dalton provide device recycling services?
Yes, the store offers electronics recycling services.
What nearby places can I visit before or after shopping at Verizon?
You might visit nearby places such as Kohl's for clothing and cosmetics, Walmart Health Center for medical needs, or Subway for a quick meal.
Are there any pet-related stores close to Verizon in Dalton?
Yes, nearby pet stores include Petco and Vetco Vaccination Clinic where you can find pet supplies and grooming services.
Which nearby health services are accessible from the Verizon store in Dalton?
Nearby health services include Aspen Dental for dental care and Highland Rivers Health for counseling and addiction treatment.