Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,289 reviews
5 stars
1,205
4 stars
513
3 stars
195
2 stars
84
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including unhelpful staff and long wait times, with some expressing frustration over the inability to find assistance.
Product Availability
Customers frequently noted issues with product availability, including items not being in stock or misrepresented in displays.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, including missed appointments and poor communication.
Staff Knowledge
There were complaints about staff lacking knowledge about products and policies, leading to confusion and dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
- THTHOMAS HAMMONDDec 28, 20251.0Bought a brand new Asus laptop just under a year ago, and got bricked with a bad battery less than a year later. Factory warranty said i was SOL and best buy had no other options for my $1100 paper weight.
- DKDavis KDec 26, 20251.0Tried calling to ask a simple yes/no question regarding products carried, instead given the runaround by a clueless AI system, impossible to reach an actual person to ask what would take them 5 seconds to answer.
- CVChrisman VasquezDec 23, 20251.0El servicio es realmente pesimo, espere una hora para que atendieran y el trabajador fue desinteresado solo queria irse al cualquier otro lado que no fuera ahi, todos actuaron igual. No lo recomiendo!! Quiza si les pagaran mas a los trabajadores en fechas festivas se interesarian por dar un buen servicio
- MMMahesh MDec 21, 20251.0Please do not buy from Best Buy , I purchased an IPAD on dec 11 2025 and returned on dec 13 without opening as I got good price at Costco I paid $583.92 ,the sales people pushed to buy Best Buy membership for 50$ and said you will get 50$ back and when I returned the ipad I got back only $ 449 and when asked they said BEST BUY does not refund the sales tax and said it is Best buy policy is no refund for SALES TAX , I have not seen this any where else at Costco , BJS, WALMART or AMAZON , at other place when I I return the merchandise I get the whole money what I paid
- CDConnor DoughertyDec 14, 20251.0I would leave a zero star review if I could, Aidin who was the associate who assisted me had a very poor and negative attitude throughout the entire interaction, he acted like he didn't even want to be there or help any customers. And had a very abrasive tone of voice. And it got to the point that in interacting with him, I became so dissatisfied that I just put my stuff back and walked out. I've decided that this was the last straw for me as the past couple of times I have come to this location. I have received very poor service and very poor treatment from associates that I will no longer be doing business with Best buy
Frequently Asked Questions About Best Buy
Where is Best Buy in Cumming located?
Best Buy is located at 2085 Market Place Blvd, Cumming, GA 30041, USA.
What are the store hours for Best Buy in Cumming?
Best Buy in Cumming is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Cumming offer curbside pickup?
Best Buy offers curbside pickup service for customer convenience.
Can I get expert help and support at Best Buy in Cumming?
Yes, Best Buy provides expert advice and Geek Squad support at this location.
Is the Best Buy store in Cumming wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy in Cumming?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Are there nearby dining options to Best Buy in Cumming?
Yes, nearby dining options include Fox's Pizza Den, Johnny's New York Style Pizza, and Five Guys for a variety of pizza and burger choices.
Where can I shop for sports gear near Best Buy in Cumming?
DICK'S Sporting Goods is nearby and offers outdoor gear and sportswear for your needs.
Are there beauty and spa services close to Best Buy in Cumming?
Yes, nearby beauty and spa services include Famous Hair, Massage Envy, Apple Nails Cumming, Charlotte Tilbury, and Benefit Cosmetics BrowBar.
Does Best Buy in Cumming provide electronics recycling and repair services?
Yes, Best Buy offers electronics recycling and service repair at this location.