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Brand Certified

Verizon

3.8
(348 reviews)

Business Details

(770) 385-0085

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Covington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
10337 Industrial Blvd Ne, Covington, GA
30014, United States

Hours

Reviews

3.8
348 reviews
5 stars
206
4 stars
34
3 stars
23
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and attentive, while others reported rude or unhelpful interactions.

Wait Times

Many customers experienced long wait times, often leading to frustration and dissatisfaction.

Knowledge and Training

Several reviews indicated a lack of product knowledge among staff, leading to poor customer experiences.

Store Operations

Issues with store hours and accessibility were noted, with some customers unable to enter the store during posted hours.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with service quality and staff behavior.
  • JY
    Jeanine Yulfo
    1 day ago
    3.0
    I have been a member of Verizon more than six years and I moved over to Covington by the southwest area I was already in Covington but was more east and they claimed they serviced my area with home Internet, but my Internet wouldn’t even work not even for my own phone service that is with Verizon so i maybe move and go all the way with AT&T. I would suggest to get a different server maybe AT&T or spectrum for area code 30014
  • QR
    Quinton Ross
    Feb 15, 2026
    1.0
    Been with these people for 14 years purchased a product it broke as of last night 12 month warranty and they honored the warranty shipping I'm in the store stay 5 minutes from the store why ship it I'm right here poor management and custom service need to close the whole entire store supposed to be a corporate store
  • PB
    Paula Butts
    Jan 10, 2026
    5.0
    I have always had great service at this Verizon location. Today was no exception. I was having problems with my dad‘s phone. They were so helpful. This is my go to store.
  • FF
    felix
    Dec 20, 2025
    1.0
    mal servicio y muy lentos para andar 😡 espere 4 horas para ser atendidos y solo ay 1 persona atendiendo
  • SR
    Stephen Ross
    Dec 19, 2025
    5.0
    Aaron and the staff do great for me and my fam and our phone upgrades.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Covington, GA?

Verizon Covington is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Which brands of smartphones are available at Verizon in Covington?

You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Covington store.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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