Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Covington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
244 reviews
5 stars
133
4 stars
28
3 stars
20
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising individual staff members for their helpfulness while others reported poor experiences and unhelpful attitudes.
Wait Times
Many customers expressed frustration with long wait times and slow service, indicating a need for more staff to handle customer volume.
Knowledge and Training
Several reviews highlighted a lack of product knowledge among staff, leading to unsatisfactory assistance and unresolved issues.
Store Operations
Customers noted issues with store hours and accessibility, including locked doors during posted hours and unhelpful responses from staff.
- PBPaula Butts1 day ago5.0I have always had great service at this Verizon location. Today was no exception. I was having problems with my dad‘s phone. They were so helpful. This is my go to store.
- FFfelixDec 20, 20251.0mal servicio y muy lentos para andar 😡 espere 4 horas para ser atendidos y solo ay 1 persona atendiendo
- SRStephen RossDec 19, 20255.0Aaron and the staff do great for me and my fam and our phone upgrades.
- JHJennifer HarrisonDec 18, 20255.0Very helpful
- SMScott MachenDec 11, 20253.0The worker there where terrific The AI to get a phone absolutely sucked Was there for the longest time but the AI was not working after several tries wanted two phones was suppose to go back today but don’t want the hassle any more Shout out to the manager and the lady who tried to get our phones
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Covington, GA?
Verizon Covington is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones are available at Verizon in Covington?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Covington store.
What types of payment methods does Verizon Covington accept?
Verizon Covington accepts checks, debit cards, and mobile NFC payments. They do not require cash only payments.
Does Verizon Covington offer online ordering and in-store pickup?
Yes, you can order online and pick up your purchases in-store. They also offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Covington?
You can schedule an in-store appointment through the My Verizon app or by visiting their website online.
What services does Verizon Covington offer for business customers?
Verizon Covington provides business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet plans, and voice plans.
Are there any nearby restaurants where I can eat before or after visiting Verizon Covington?
Yes, nearby dining options include Bullritos, Chili's Grill & Bar, Jersey Mike's Subs, It's Just Wings, McDonald's, IHOP, and Subway—great places to enjoy a meal around your visit.
What nearby stores can I visit for entertainment after shopping at Verizon Covington?
You can visit GameStop or the Covington Shopping Center - GameStop for video games and entertainment options close by.
Are there any beauty or personal care salons near Verizon Covington?
Nearby beauty salons include Great Clips for haircuts, Alexa Nails Spa for nail services, and SmartStyle for hair and spa needs.
How does the nearby Home2 Suites by Hilton hotel benefit Verizon Covington customers?
Customers visiting Verizon Covington from out of town can conveniently stay at the nearby Home2 Suites by Hilton Covington, making it easier to shop for mobile products and plans.