Visit our store at Covington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some praised staff for being helpful and attentive, while others reported rude or unhelpful interactions.
Wait Times
Many customers experienced long wait times, often leading to frustration and dissatisfaction.
Knowledge and Training
Several reviews indicated a lack of product knowledge among staff, leading to poor customer experiences.
Store Operations
Issues with store hours and accessibility were noted, with some customers unable to enter the store during posted hours.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with service quality and staff behavior.
JY
Jeanine Yulfo
1 day ago
3.0
I have been a member of Verizon more than six years and I moved over to Covington by the southwest area I was already in Covington but was more east and they claimed they serviced my area with home Internet, but my Internet wouldn’t even work not even for my own phone service that is with Verizon so i maybe move and go all the way with AT&T. I would suggest to get a different server maybe AT&T or spectrum for area code 30014
QR
Quinton Ross
Feb 15, 2026
1.0
Been with these people for 14 years purchased a product it broke as of last night 12 month warranty and they honored the warranty shipping I'm in the store stay 5 minutes from the store why ship it I'm right here poor management and custom service need to close the whole entire store supposed to be a corporate store
PB
Paula Butts
Jan 10, 2026
5.0
I have always had great service at this Verizon location. Today was no exception. I was having problems with my dad‘s phone. They were so helpful. This is my go to store.
FF
felix
Dec 20, 2025
1.0
mal servicio y muy lentos para andar 😡 espere 4 horas para ser atendidos y solo ay 1 persona atendiendo
SR
Stephen Ross
Dec 19, 2025
5.0
Aaron and the staff do great for me and my fam and our phone upgrades.
What are the store hours for Verizon in Covington, GA?
Verizon Covington is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones are available at Verizon in Covington?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Covington store.
What types of payment methods does Verizon Covington accept?
Verizon Covington accepts checks, debit cards, and mobile NFC payments. They do not require cash only payments.
Does Verizon Covington offer online ordering and in-store pickup?
Yes, you can order online and pick up your purchases in-store. They also offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Covington?
You can schedule an in-store appointment through the My Verizon app or by visiting their website online.
What services does Verizon Covington offer for business customers?
Verizon Covington provides business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet plans, and voice plans.
Are there any nearby restaurants where I can eat before or after visiting Verizon Covington?
Yes, nearby dining options include Bullritos, Chili's Grill & Bar, Jersey Mike's Subs, It's Just Wings, McDonald's, IHOP, and Subway—great places to enjoy a meal around your visit.
What nearby stores can I visit for entertainment after shopping at Verizon Covington?
You can visit GameStop or the Covington Shopping Center - GameStop for video games and entertainment options close by.
Are there any beauty or personal care salons near Verizon Covington?
Nearby beauty salons include Great Clips for haircuts, Alexa Nails Spa for nail services, and SmartStyle for hair and spa needs.
How does the nearby Home2 Suites by Hilton hotel benefit Verizon Covington customers?
Customers visiting Verizon Covington from out of town can conveniently stay at the nearby Home2 Suites by Hilton Covington, making it easier to shop for mobile products and plans.
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