Cricket Wireless Authorized Retailer

Reviews

• YC

  Yolanda Curtis

  Nov 7, 2025
  5.0
  I had an issue with a phone that was outdated. I had a family member to purchase me a new phone from one location of cricket on one side of town. However due to a disability I have with my eyesight I was unable to complete the process of transferring one phone to the next. The fact that I do have this disability I rely on Uber or someone taking me from place to place which is costly. I went into the store on highway 20 and a young lady Brittany was there to assist me she was super sweet very open and honest about what was going on with my phone is super helpful. Due to the new system that is in the cricket system that they were having to use she called for help with her supervisor Miss Jolene unfortunately the only thing negatively that I can say is I pay one fee when the phone was purchased for the setup and then I had to pay that same fee the very next day for them to do it for me. Although it had already been paid to the place where I purchased the phone. It was explained to me that I would need to have gone back to that store in order to not have been charged that other money.I think that is something that should be looked at within the cricket system because if she was able to pull up to see that I have purchased just a previous day, then it should have been honored that setup fee so I ended up having to pay that fee twice in just 2 days
• EA

  Eduardo Alas

  Oct 5, 2025
  5.0
  Just left the store Brittany is nice and friendly
• VG

  Victor Gant

  Oct 5, 2025
  5.0
  Im from our of town and just so happened to pass by need to pay my bill and Brittany talked me into upgrading nice lady and store
• LS

  Laurence Scott

  Oct 2, 2025
  5.0
  I visited here last week because I was searching for a new carrier to switch to and ladies of this Cricket store brought out excellent service!!! Their names are Brittany and Jorleeny and they were very welcoming and helpful to me!!!
• MC

  Maria Cristal Hernandez Cabrera

  Oct 2, 2025
  5.0
  Was just here today and Jorleeny was one of the best employees there. Gave me great customer service was very kind and explained to me a lot of things I did not know about my service. Will be coming back. Great staff and thank you Jorleeny for your kindness.