Best Buy

4.1
2971 reviews
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Business Details

1540 Dogwood Dr SE, Conyers, GA
30013, United States
(678) 526-8199
https://stores.bestbuy.com/ga/conyers/1540-dogwood-dr-se-389.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1540 Dogwood Dr SE, Conyers, GA
30013, United States

Hours

Reviews

4.1
2,971 reviews
5 stars
1,594
4 stars
651
3 stars
314
2 stars
136
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and long wait times for assistance.

Geek Squad Experience

Many customers expressed dissatisfaction with Geek Squad services, citing delays, poor communication, and unresolved issues with repairs.

Store Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.

Product Availability

Customers frequently mentioned issues with product availability and stock, with some expressing frustration over items being out of stock or not carried at the location.

Overall Experience

While some customers had positive experiences and appreciated the selection and pricing, others reported significant frustrations that led to a loss of trust in the store.
  • RJ
    Rita Junnila
    Nov 16, 2025
    5.0
    The staff were super helpful and got us just what wenwere looking for.
  • LA
    Leon Alexander
    Nov 15, 2025
    4.0
    Great place to visit
  • SA
    Scent Appeal
    Oct 19, 2025
    1.0
    They gave me an appointment for a time that nobody was around, so I drove all the way up there just to find out that nobody was there to do the service on my phone
  • JN
    Jasmine Nelson
    Oct 13, 2025
    1.0
    This review is for the Geek Squad. I came in to get my iPhone serviced. The back is damaged. They said it takes 3-4 days for the part to come in and they have to hold your phone while they are waiting for the phone just because it’s the tech’s preference that once the part comes in they can get started on the repair. I find this is to completely unreasonable. I run my business from my phone and even to have it serviced for the day I have to move things around to let people know I will not be reachable. To keep someone’s phone while a part is waiting to come in is a completely unnecessary inconvenience to the customer. By the way I was told this is a store by store policy so it’s not about you not being able to bring the phone back in, it’s basically a preference for this store.
  • KZ
    Kayla Zielinski
    Oct 11, 2025
    1.0
    Employee in electronics section was extremely rude to us. Wearing att shirt. 2nd time we have come into this store and was given poor customer service. Kept asking questions about my husbands phone service and was told we were good. My husband questioned why he needed all the info after we told him we were good, told my husband there was no reason to be rude and walked away. 🤷🏻‍♀️ we were nice until he got rude. Left empty handed since they keep on with their attitudes in this store.
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Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Conyers, GA?

You can shop TVs, computers, appliances, and more, all in one place at Best Buy in Conyers, GA.

What are the operating hours for Best Buy in Conyers, GA?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.