I came to pick up a washer and dryer and asked if I could remove them from the box to fit them into my car since I wasn’t able to get a U-Haul or anything from Home Depot. Instead of simply assisting or letting me try, the employees kept questioning me and repeatedly saying it wouldn’t fit.
One employee even asked me in a sarcastic way if I had read the dimensions, which came off as disrespectful. On top of that, the other employees were laughing and making jokes while watching me try to load my items. It felt like I was being talked down to instead of helped.
I understand they may have been trying to give advice, but the way it was handled was unprofessional and unnecessary. As a paying customer, I expected basic respect and support, not to be made to feel uncomfortable or embarrassed.
SR
Sonya Reid
3 days ago
3.0
The store just seems small and some years ago it appeared there was so much to walk through and look at but it's changed a lot. It seems 😢 now.
JS
Joe simmons
Apr 24, 2026
5.0
I really love this place...so friendly like family even maids
JP
JOHNSON PROPERTIES
Apr 14, 2026
1.0
Please go to another Best Buy. Everytime I go in this store, its not a good experience. Today is the reason I will not go back. I went in to cancel an order I made online so that I could order the TV that I saw in store instead. The customer service clerk made an error by trying to exchange my order and now my funds on my best buy card are not available. The funds will not clear until 72 hours and the sale may be over by then. The manager was NO help but acknoledged their mistake but did NOTHING to fix it. BUYER BEWARE OF THE INCOMPENTENCE of this store.
MW
Milton W
Apr 3, 2026
3.0
When I walked into the store I was asked what I was looking for and given a sales associate. I told her the make and the model of the TV that I was looking for. She showed it to me and that's when the she tried to upsale me. I told her that I'm tech savvy but she kept trying to sale me a more expensive TV and the setup for it. She even said that I might burn the TV up by doing something wrong. That was an insult to my intelligence. I have always picked up my televisions and set them up myself, but I can't lift anything over 10 pounds with my right hand and I told her that. She didn't listen to me. I don't know if she was trained to do what she did or not, but I didn't appreciate it. When I purchase another TV, I'll shop at one of the competitors. The TV delivery guys were great.
What types of products can I find at Best Buy in Conyers, GA?
You can shop TVs, computers, appliances, and more, all in one place at Best Buy in Conyers, GA.
What are the operating hours for Best Buy in Conyers, GA?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Conyers offer curbside pickup services?
Best Buy Conyers offers curbside pickup services to enhance your shopping convenience.
Is Geek Squad support available at the Best Buy Conyers location?
Yes, Geek Squad support is available at Best Buy Conyers for expert tech advice and repair services.
Is the Best Buy store in Conyers wheelchair accessible?
Yes, the Best Buy in Conyers has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Best Buy Conyers?
Best Buy Conyers accepts debit cards and checks; cash-only is not required.
Are in-store shopping and pickup options available at Best Buy Conyers?
Yes, Best Buy Conyers offers both in-store shopping and in-store pickup options.
What nearby places can I visit after shopping at Best Buy in Conyers?
After shopping, you can visit nearby places such as Cold Stone Creamery for desserts or AMC Conyers Crossing 16 for a movie.
Where can I find office supplies near Best Buy Conyers?
Staples, located nearby, offers office equipment and printing services close to Best Buy Conyers.
Are there any entertainment options near Best Buy Conyers?
Yes, you can visit AMC Conyers Crossing 16 and Carmike Movie Theatre for cinema entertainment near Best Buy Conyers.
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