Verizon

4.5
312 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Columbus’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3131 Manchester Expy, Columbus, GA
31909, United States

Hours

Reviews

4.5
308 reviews
5 stars
253
4 stars
12
3 stars
12
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Wesley received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and attentive.

Mixed Experiences

While many customers praised the service, some reported negative experiences with other representatives, citing rudeness and lack of transparency.

Sales Transparency

Several reviews highlighted issues with unclear pricing and unexpected charges, leading to dissatisfaction with the sales process.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to answer questions thoroughly, contributing to positive experiences.

Store Environment

The store was generally described as welcoming, with minimal wait times and a pleasant atmosphere.
  • JE
    Julien Edwards
    Nov 7, 2025
    2.0
    I came in about 30 minutes before closing just to look at iPhones, but the young man working was quick to rush me out. His attitude made it clear he didn’t care to help at all. I’ve dealt with Verizon’s poor customer service before, but this sealed the deal for me. I’ll be switching back to T-Mobile as soon as I get home tonight.
  • BM
    Bri Marie
    Sep 19, 2025
    5.0
    Wesley was very great! Helped trading in our phones and gave us helpful information!
  • WB
    Whitney Bland
    Sep 19, 2025
    5.0
    Wesley the best service for me right into my phone when my other phone crashed he is the best person ever. Quick service and they were about to close so happy he was the one to help me get my new phone set up. Very friendly and nice
  • MR
    Mario Ruiz
    Sep 9, 2025
    5.0
    Wesley, provide us with a great service. Answer all of our question in detail. Overall location has good service.
  • RR
    Refreshing
    Sep 5, 2025
    5.0
    Wesley is THE BEST CUSTOMER SERVICE REPRESENTATIVE I've had the pleasure working with!!! He provided excellent customer service and the sale transition went sooo smoothly!!! He is very dedicated and attentive his customers!!! He definitely has my business for any future needs!!!

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Columbus?

The Verizon Cellular Sales store is located at 3131 Manchester Expy, Ste 53b, Columbus, GA 31909.

What are the operating hours of the Columbus Verizon store?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.