Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3517 Victory Dr in Columbus, GA 31903
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
248 reviews
5 stars
214
4 stars
13
3 stars2
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising associates like Kelsey, Bailey, and Jennifer for their helpfulness and professionalism.
Staff Knowledge
Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.
Store Atmosphere
The store was described as clean and welcoming, with a friendly atmosphere that made customers feel comfortable.
Problem Resolution
Many customers appreciated the staff's dedication to resolving issues, with specific mentions of staff going above and beyond to correct mistakes.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with service speed and staff professionalism.
- MMMalik moultrie3 days ago5.0Outstanding service made process so easy
- DDDebraNov 7, 20255.0Service were great
- DJDevontae JamesNov 4, 20255.0Jen was very helpful and great customer service.
- ASAshley SanchezOct 25, 20255.0The associat that help us was EXTREMELY THOUGHTFUL AND HELPFUL! I would definitely recommend others to ask for Kelsey! She has been more helpful than any other person associated with Verizon.
- DBDavery BurrellOct 17, 20255.0Kelsey was the agent that helped me. She went above and beyond to correct a wrong that was done online
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Russell Cellular offer at its Columbus, GA location?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG at their Columbus, GA location.
What are the store hours for the Russell Cellular Verizon Authorized Retailer on Victory Drive?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular offers in-store pickup services for customers.
What payment options are accepted at the Russell Cellular store in Columbus?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Columbus Russell Cellular store wheelchair accessible?
Yes, this store has a wheelchair accessible entrance for customers.
What services does Russell Cellular provide at the Columbus location?
They provide wireless service, mobile service, home phone service, and home internet.
Where is Russell Cellular located in Columbus, GA?
The store is located at 3517 Victory Drive, Ste A-4, Columbus, GA, 31903.
Are there any nearby retail stores customers can visit when shopping at Russell Cellular on Victory Drive?
Yes, customers can also visit nearby retail stores such as City Gear, DTLR, and Walmart Supercenter Columbus - Victory Drive.
What nearby mobile phone stores are close to the Russell Cellular location on Victory Drive?
Nearby mobile phone stores include Wireless inc victory drive, Verizon, Cricket Wireless Authorized Retailer, and T-Mobile.
Are there dining options near the Russell Cellular store on Victory Drive for customers to enjoy before or after their visit?
Yes, customers can enjoy nearby restaurants like Little Caesars Pizza, BTJ Wings, Taco El Paisa, and BTJ Wings - Columbus.