Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6361 Talokas Ln in Columbus, GA 31909
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
221 reviews
5 stars
177
4 stars
11
3 stars
4
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ron, Marc, and Joshua for their exceptional service.
Negative Experiences
Several reviews highlighted chaotic experiences, including issues with trade-ins, billing problems, and unprofessional behavior from staff, leading to strong recommendations to avoid the store.
Store Environment
Feedback varied on the store's cleanliness and atmosphere, with some customers noting a pleasant environment while others reported unsanitary conditions and poor management.
Efficiency
While many customers appreciated the quick service, others experienced long wait times and inefficient processes, particularly during busy periods.
- TFTammy FletcherDec 11, 20255.0Very professional and very helpful
- ANAmy Chappell NurnbergDec 3, 20255.0My experience with Russel cellular was great. The young man who is the manager was informative and kind. I will go back again. Thank you Amy
- CFCarmen FuentezDec 2, 20255.0Very helpful and courteous. Short processing time and setup for new phone. Explained features and new billing amounts. A very pleasant experience. Thanks
- JBJeremy BarrettNov 29, 20251.0The whole process of getting my upgrade completed has been pure chaos. The trade-in wasn't even billed correctly to start with. After I finally got the phone sent back in, I was notified by Verizon that the "Find My" feature was still activated. This was supposed to have been turned off by the tech in the store. Stay away from this place.
- WLwilliam laddSep 15, 20255.0Excellent service. Very professional and very friendly
Frequently Asked Questions About Verizon
What are the regular operating hours of the Verizon store at 6361 Talokas Ln, Columbus, GA?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon Authorized Retailer Russell Cellular located in Columbus, GA?
Russell Cellular is located at 6361 Talokas Ln, Ste C150, Columbus, GA 31909.
Which mobile phone brands are available at Russell Cellular in Columbus?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What types of products and services can I find at Russell Cellular's Columbus store?
You can find Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options along with wireless, mobile, home phone, and home internet services.
Does the Columbus Verizon store provide in-store pickup options?
Yes, in-store pickup is available at this location.
What payment methods does Russell Cellular accept at its Columbus location?
They accept American Express, Cash, Discover, Mastercard, and Visa credit and debit cards.
Is the Verizon store in Columbus wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Does Russell Cellular require appointments for visits at their Columbus location?
No, appointments are not required to visit this store.
Are there any nearby dining options close to Russell Cellular at 6361 Talokas Ln?
Yes, nearby dining options include IHOP, New China Express, and JB's Dream Deli, perfect for grabbing a meal before or after your visit.
What nearby services can help me with shipping or printing needs when visiting Russell Cellular in Columbus?
The UPS Store 6116 is nearby offering printing, packing supplies, and shipping services, convenient if you need these services alongside your visit.
Are there any shopping centers or retail stores close to the Verizon store in Columbus?
Yes, Billings Crossing Plaza and stores like Sally Beauty, Dollar Tree, Shoe Show, and Cato Fashions are nearby, making it easy to combine your visit with shopping trips.