Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
762 reviews
5 stars
401
4 stars
128
3 stars
69
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Long Wait Times
Many customers reported long wait times for service, leading to frustration and dissatisfaction.
Sales Practices
Several reviews mentioned aggressive upselling tactics and misleading information regarding promotions and trade-ins, causing distrust among customers.
Store Environment
The store is generally described as clean and organized, but some customers noted that staff often congregate and appear unproductive.
Technical Support Issues
Customers expressed dissatisfaction with the technical support provided, citing a lack of assistance with phone setup and account issues.
- AWACME Coyote (Wile.E.Coyote)Oct 24, 20252.0This Verizon #1 priority is making sure you DO NOT SIT IN THE WRONG IDENTICAL SEAT. There are no signs and all tables look alike as well as chairs. You may wait an hour for service but sit in the wrong seat and they will be on you in less than a minute to tell you to move. Bad priorities.
- DKDawn KendraOct 14, 20255.0Plenty of staff to assist quickly and everyone was so nice!
- HHHenryOct 7, 20251.0Long wait time.
- GHGrier HollowayOct 7, 20251.0I have a business account with Verizon. I went in to the Veteran's Parkway store to upgrade my hotspot to a business hotspot. I upgrade it and added a second business hotspot. When the bill came, they had given me two new numbers and left the old hotspot on, so I was being charged for three. I called Verizon and they were NO HELP! I then went to the store and talked to Robbie, the salesman who helped me, He said he would get it corrected. I got a text from him after a couple of days saying that Tim was going to put a $100 CREDIT on my account and I should be able to see it the next day. Never got the credit. I then got a text today from Verizon saying they were turning me over to collections for the $100 balance on my account. I called Verizon and was told that nobody could make such promises. Explained to them that I have it in a text message and was told that they should have never been told me that I would receive a credit because there is no credit to be given. This is the way that Verizon does business. Believe me, they DO NOT care about you or if they loose your business! Get everything they tell you in writing. You will need it later!!!!
- JDJason DavisSep 25, 20255.0Cory G stayed more than half an hour after closing to ensure I was good to go. Above and beyond. That man needs a raise!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Columbus, GA?
The Verizon store in Columbus is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which smartphone brands does the Verizon store in Columbus offer?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Columbus location?
Yes, you can schedule an in-store appointment online or via the My Verizon app before visiting the store.
Does Verizon Columbus offer options for online orders and pickup?
Yes, you can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of products and services are available at Verizon Columbus?
Products include the latest 5G smartphones and business devices like cell phones, hotspots, tablets, and laptops. Services include mobile plans, wireless internet plans, and voice plans.
What payment methods does Verizon Columbus accept?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
Is the Verizon store in Columbus bilingual?
Yes, the store supports English and Spanish languages for customer service.
What nearby dining options are available around Verizon Columbus?
Nearby dining includes Bonefish Grill for seafood, Fugi for sushi, Cheddar's Scratch Kitchen for American and Southern cuisine, Starbucks for coffee, and Krispy Kreme for donuts.
Are there any nearby wellness or beauty services close to the Verizon store?
Yes, nearby options include The X Nails Bar and Nails Factory for nail salons, Aspen Dental and Motto Clear Aligners for dental care, and Miracle-Ear Hearing Aid Center for audiology services.
What other mobile phone stores are near the Verizon Columbus location?
Nearby mobile phone and electronics stores include T-Mobile locations and another Verizon store, offering alternatives and additional options for customers.