I had 2 service encounters, one took much longer than expected to get back, the next was much more disappointing, I arrived 5 minutes behind schedule and I waited much longer than anticipated, only to be told my appt was cancelled (while waiting in line) and they had to set up another appointment later that week, I spoke with a Manager who was not at helpful or willing to be helpful in any manor but instead argued with me, after stating facts the manager only gave me a very condescending grin and still offered no assistance.
VW
Veronica Wilkerson
Jan 26, 2022
1.0
Brought my laptop in to be fixed because the screen wasn’t turning on. Turns out the mother board needed to be replaced. So it was shipped off. When I got it back the touchscreen was not working. When I took it back to Geek Squad I was told that I’d have to pay to have the touchscreen fixed. For something I didn’t cause…unacceptable.
100% DO NOT RECOMMEND.
SW
Sunny Wong
Dec 27, 2021
5.0
Jonathan addressed my issue despite the fact that I confused my appointment day. I understand that He was not obligated to help me but he did anyway. He actually fixed my issue with his expertise and saved me a future trip back to Best Buy. Employees like that are the reason I will come back here . Thanks again, Jonathan .
SW
Stephen Williams
Apr 30, 2018
5.0
Geek Squad is awesome... a little pricey, get the protection; it's worth it.
What services does Geek Squad at 6499 Whittlesey Blvd offer?
Geek Squad provides tech repair, setup, and support services including computer and mobile phone repair, data recovery, appliance repair, and television repair.
What are the operating hours of Geek Squad in Columbus, GA?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule a Geek Squad service appointment online or directly in the store.
Where is Geek Squad located in Columbus, GA?
Geek Squad is located at 6499 Whittlesey Blvd, Suite C, Columbus, GA 31909, USA.
How can I contact Geek Squad at the Whittlesey Blvd location?
You can call Geek Squad at +1 706-322-3541 for inquiries or to schedule service.
Does Geek Squad offer appliance repair services?
Yes, Geek Squad offers appliance repair services along with other tech and electronics repairs.
Which nearby furniture stores can I visit after my Geek Squad service appointment?
Popular nearby furniture stores include Ashley and Ashley Furniture HomeStore, ideal for checking out home decor while waiting or after your visit.
What entertainment options are available near Geek Squad at 6499 Whittlesey Blvd?
Nearby entertainment includes AMC Columbus Park 15 and Imax cinemas, offering movie options if you want to catch a film before or after your tech service.
Are there dining options close to Geek Squad for a meal or snack?
Yes, there are several dining options nearby such as Sonic Drive-In, Jim Bob's Chicken Fingers Columbus, Wild Wing Cafe, and Moe's Southwest Grill.
Is Geek Squad located near any other electronics or tech stores?
Yes, Geek Squad is located near Best Buy and Play N Trade Video Games, which offer additional electronics and tech products you might find useful.
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