Brand Certified
Best Buy
4.1(3350 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
6499 Whittlesey Blvd, Columbus, GA
31909, United States
Certified by Best Buy • Feb 22, 2026
(706) 322-3541
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ga/columbus/6499-whittlesey-blvd-843.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,350 reviews
5 stars
1,840
4 stars
747
3 stars
321
2 stars
131
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unresponsive.
Staffing Issues
Many customers reported long wait times for assistance, indicating that the store is often understaffed or that employees are not adequately engaged.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or difficulty in locating specific products.
Geek Squad Concerns
Several reviews highlighted dissatisfaction with Geek Squad services, including issues with repairs and customer support.
Pricing and Policies
Customers expressed frustration with pricing policies, particularly regarding restocking fees and price matching, leading to a perception of unfair practices.
- DPDanecia Patt5 days ago1.0Went to this location 2-21-26 looking to buy a phone charger for my iPhone the sales associate name Koty had a very very very nasty attitude the way he was speaking to me in front of customers I have never ever been disrespected like that before I went & talk to manager name Pk he at first didn’t seem to care but show me where I could find a charger for my iPhone after the experience I experienced here at the Columbus Georgia Best Buy I will never step foot back in this location Koty pointing & talking very disrespectful & loud to me shows me everything I needed to know about this location an lack of real management if I need to visit Best Buy I will either order online or go locations around Atlanta hopefully there real management on staff & respectful workers an not disrespectful workers like Koty .
- MGmary gillFeb 9, 20261.0Poor customer service. I asked an employee with a name tag on for help locating an item, she said I work in the back. She then just walked away. I purchased the item that I needed on Amazon for a great price. Poor customer service.
- SCsavannah coxJan 31, 20265.0Tried to do an online survey with the receipt but it wouldn't let me. I had a great experience with AJ he helped me with my purchase of my go-pro today. Very friendly and helpful! Thanks AJ.
- ACA. C.Jan 25, 20263.0AJ at the register was friendly and knowledgeable. The store was very clean and everybody was really good at trying to help us. My only problem is please turn down the freaking music! It is horribly loud and the item we were looking for just happened to be by the speakers. So it was terrible and ruined what could have been otherwise good shopping experience.
- CMChantae McMillanJan 13, 20261.0Bad customer service. No one helped. I went mid morning on a Tuesday and there were a bunch of employees basically doing nothing. I stood at the Mac counter for 20minutes and no one was there. The Mac person was helping someone in another section, when I feel like they should have had the other person assigned to that section helping that person so they could stay in the Mac section, as they are the only one who can help with Mac…. Get a better system Best Buy. I left and sat in parking lot and just ordered online from Apple.
Frequently Asked Questions About Best Buy
What products and services can I find at Best Buy on 6499 Whittlesey Blvd, Columbus, GA?
Best Buy offers TVs, computers, appliances, and more with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Columbus, GA?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location provide curbside pickup or in-store shopping?
This Best Buy store offers in-store shopping with expert advice, but does not provide curbside pickup.
Is the Best Buy at 6499 Whittlesey Blvd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers needing assistance.
Can I get product repair services and support at this Best Buy location?
Yes, Geek Squad support and service repair are available at this Best Buy location.
What payment methods are accepted at Best Buy in Columbus?
They accept debit cards and paychecks, and do not require cash-only payments.
What nearby places can help me with automotive repairs while visiting Best Buy?
Nearby options include AutoNation Collision Center Columbus and Pep Boys for automotive repairs and tire services.
Are there entertainment options close to Best Buy at Whittlesey Blvd?
Yes, AMC Columbus Park 15 and AMC CLASSIC Columbus Park 15 cinemas are nearby for movies and entertainment before or after your visit.
Where can I find furniture stores near Best Buy on Whittlesey Blvd?
Ashley Furniture HomeStore and Ashley are nearby furniture and home decor stores to check out.
Are there dining options near Best Buy in Columbus, GA?
Yes, you can visit restaurants such as Sonic Drive-In, Wild Wing Cafe, and Jim Bob's Chicken Fingers Columbus close to Best Buy.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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