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Brand Certified

Verizon

4.5
(381 reviews)

Business Details

641 S Main St, Cleveland, GA
30528, United States
(706) 963-3125
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cleveland, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
641 S Main St, Cleveland, GA
30528, United States

Hours

Reviews

4.5
381 reviews
5 stars
301
4 stars
26
3 stars
20
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Employee Performance

Specific employees, particularly Emma and Daelynn, received high praise for their exceptional service and professionalism.

Billing Issues

Several customers reported problems with billing and unauthorized charges, indicating a need for better transparency and communication.

Store Experience

While many enjoyed their visits, some expressed frustration with long wait times and issues related to the store being an authorized dealer rather than a corporate store.
  • HL
    Hannah Linder
    Feb 18, 2026
    5.0
    Megan was wonderful and so unbelievably helpful, anytime I have to come in the store I will be asking for her every single time.
  • MP
    Matthew Pohlman
    Feb 12, 2026
    5.0
    Megan was extremely helpful and professional. She answered all of our questions and got us setup with a great deal in no time at all! 🙂
  • SP
    Shannon Patterson
    Feb 11, 2026
    5.0
    Thank you Nicole and staff for all of your help saving me money. Our internet works great. The bill credits helped me a lot
  • PL
    Pam Lovell
    Feb 11, 2026
    5.0
    Great staff that go above for their customers! Thank you, Nicole
  • MS
    murphy siegel
    Feb 3, 2026
    1.0
    Turned in my phone on a trade that did not go towards bill my new phone and just found im paying a line on that phone that I do not own.

Frequently Asked Questions About Verizon

What is Victra and what services does it offer?

Victra is a Verizon Authorized Retailer in Cleveland, GA, offering wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with new lines, upgrades, and accessories.

What are the store hours for Victra in Cleveland, GA?

Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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