Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cleveland, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
373 reviews
5 stars
294
4 stars
26
3 stars
20
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Performance
Specific employees, particularly Emma and Daelynn, received high praise for their exceptional service and professionalism.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with certain staff members and issues with billing or service fees.
Store Environment
Customers appreciated the friendly atmosphere and welcoming environment of the store, although some mentioned long wait times.
Sales Practices
There were concerns about upselling and additional charges that customers felt were not clearly communicated.
- GSGladys SullensDec 16, 20255.0Went far beyond their jobs.
- TCteresa curlesDec 6, 20253.0Really liked the cleveland verizon store , they were very helpful especially Nicole , she explained everything to me Thanks 😊 have to go back cause my account has 2 other numbers on it & it’s not mine , will find out tomorrow what’s going on A new review pending ….
- HJHenry JohnsonOct 5, 20255.0Ginger was so very helpful and I would definitely recommend her to everyone who comes to Cleveland Verizon!
- ARAnthony RobertsonSep 26, 20255.0The woman who helped me was awesome. The guy before named Chad was not. He had no clue what he was doing and ended up having to wait 2 days to get a phone I paid for. But the woman who helped in the end was very helpful and quick. She knew exactly what she had to do and got it done quick.
- LSleanna smithSep 19, 20255.0I’m bad at names so forgive me, Morgan/Megan was the biggest help when I went to get the new iPhone 17 Pro! She is very informative and has such a great attitude! She made the process go by as quick as possible. Thank you for your help, I love my new phone!
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is a Verizon Authorized Retailer in Cleveland, GA, offering wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with new lines, upgrades, and accessories.
What are the store hours for Victra in Cleveland, GA?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Victra located in Cleveland, GA?
Victra is located at 641 S Main St, Cleveland, GA 30528, United States.
What brands does Victra carry?
Victra carries a variety of brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, and more.
What payment options are accepted at Victra?
Victra accepts AMEX, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for orders placed online.
Does Victra provide services in English and Spanish?
Yes, Victra provides services in both English and Spanish.
Are there any dining options near Victra in Cleveland, GA?
Yes, nearby dining options include Waffle House for breakfast and brunch, Yoshi Express for sushi and Japanese cuisine, and Popeyes Louisiana Kitchen.
What nearby stores or services can customers visit along with Victra?
Customers visiting Victra can also find nearby places like Dollar Tree for discount shopping, Cleveland Builders Supply & Hardware for home goods, and Arena Games LLC for arts and crafts.
How can the nearby Verizon and AT&T stores help customers?
Nearby Verizon and AT&T stores provide additional options for mobile phones, accessories, and wireless services, allowing customers to compare plans and devices conveniently in Cleveland, GA.