Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 421 Bankhead Hwy in Carrollton, GA 30117
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
293 reviews
5 stars
270
4 stars
10
3 stars
6
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the prompt assistance they received during their visits.
Professionalism
The professionalism of the staff was frequently mentioned, with customers feeling well taken care of and respected throughout their interactions.
Mixed Experiences
While most feedback was positive, there were a few mentions of dissatisfaction regarding misleading promotions and service inconsistencies.
- SSsabrina stinecipher3 days ago5.0Great customer service! Willing to stay late and help us and made sure we had everything covered before we left. Will go back anytime we need Verizon help.
- KKKobalt KoalaDec 28, 20255.0Bought a OnePlus 15 and could not get it to work through tech support over the phone but brought it here. Miria went above and beyond and got it fixed in a few minutes, thank you so much!
- KBKatrina BrownDec 12, 20255.0Very professional and kind, they take time to answer questions and very helpful and knowledgeable. It’s the only Verizon store I will use.
- DCDebbie CaterDec 8, 20255.0Verizon on Bankhead in Carrollton met my needs 100%. Chantelle help my with my purchased allowance downloaded my current info to my new phone. She was very kind, friendly, helpful and efficient working with me. I highly recommend this location for your next purchase!
- DGDon GulmireDec 7, 20255.0This is the Verizon store to go to in the West GA area. It's also the place to go to avoid the online Verizon people. Each one of them have a different story. Nobody's on the same page, but here they cut through all that. The manager really cares. It's very obvious. My wife and I found this out the hard way. We should have skipped the online foolishness, the Verizon owned store, and went to Russell Cellular the first time. It would have saved much time and trouble.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Carrollton, GA offer?
Verizon offers products including Verizon Wireless, Cellular Phones, Smartphones, Tablets, Accessories, Smartwatches, and Prepaid options featuring brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for the Verizon store at 421 Bankhead Hwy in Carrollton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Carrollton offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customer convenience.
What payment methods are accepted at the Carrollton Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Carrollton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
How can I contact the Verizon store at 421 Bankhead Hwy?
You can call them at +1 770-490-7422 or email carrollton.ga@russellcellular.com.
Does the Carrollton Verizon require appointments for service?
No, appointments are not required; customers can visit during operating hours without scheduling ahead.
Can I use the My Verizon app to schedule services or manage my account?
Yes, you can use the My Verizon app to schedule services and manage your account, accessible via the Apple App Store.
What nearby dining options are available near the Verizon store in Carrollton, GA?
Nearby dining options include Kobe Japanese Steakhouse and Subway, perfect for grabbing a meal before or after your visit.
Are there any automotive services close to the Verizon location in Carrollton?
Yes, One Way Detail and West GA Diesel and Auto Repair offer auto detailing and repair services nearby, which could be convenient if you need such services while visiting Verizon.
What beauty and spa services can I find near the Verizon store in Carrollton?
Nearby beauty services include Styled By Trish, Grace & Gail Hair Studio, Southern Roots Salon, and Queen Nails for hair and nail care.