Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 421 Bankhead Hwy in Carrollton, GA 30117
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
283 reviews
5 stars
260
4 stars
10
3 stars
6
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick service and efficient handling of customer needs, with several customers noting they were helped promptly.
Professionalism
The professionalism of the staff was frequently mentioned, with customers appreciating the courteous and respectful interactions.
Knowledgeable Staff
Customers noted the staff's expertise in handling technical issues and providing detailed explanations about products.
Positive Atmosphere
The store was described as having a welcoming and friendly environment, making visits enjoyable for customers.
- JFjessica fisherNov 16, 20255.0Miriam was so sweet and made everything so easy and fast!! Thank you so much!
- JTJan Stewart TolbertNov 15, 20255.0I’ve been a Verizon customer since 1995. This was the best experience I’ve had in a Verizon store! Chantel was so helpful. She understood what I needed and made it happen.
- LBLaura BrownNov 14, 20255.0We went there to upgrade our older phones. The customer service was outstanding. The employees were not only very helpful, but courteous as we worked through the details and choices we made to suit our needs. This is hands down the best Verizon store to deal with. I will definitely continue using this store for my cellular needs.
- SVSandra ValeciaNov 3, 20251.0A worker there made a lot of promises about promotions that weren't true. I was promised lots of promotions and rebates, but I didn't get any of them. Either the workers are deceptive or not knowledgeable and I don't know what's worse.
- CBCandice BOct 7, 20255.0Came to this store because villa rica office couldn’t help me set up my e-sim plus wanted to charge me $40. Came here and they had me set up in no time and didn’t charge. This will be my new go to store.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Carrollton, GA offer?
Verizon offers products including Verizon Wireless, Cellular Phones, Smartphones, Tablets, Accessories, Smartwatches, and Prepaid options featuring brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for the Verizon store at 421 Bankhead Hwy in Carrollton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Carrollton offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customer convenience.
What payment methods are accepted at the Carrollton Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Carrollton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
How can I contact the Verizon store at 421 Bankhead Hwy?
You can call them at +1 770-490-7422 or email carrollton.ga@russellcellular.com.
Does the Carrollton Verizon require appointments for service?
No, appointments are not required; customers can visit during operating hours without scheduling ahead.
Can I use the My Verizon app to schedule services or manage my account?
Yes, you can use the My Verizon app to schedule services and manage your account, accessible via the Apple App Store.
What nearby dining options are available near the Verizon store in Carrollton, GA?
Nearby dining options include Kobe Japanese Steakhouse and Subway, perfect for grabbing a meal before or after your visit.
Are there any automotive services close to the Verizon location in Carrollton?
Yes, One Way Detail and West GA Diesel and Auto Repair offer auto detailing and repair services nearby, which could be convenient if you need such services while visiting Verizon.
What beauty and spa services can I find near the Verizon store in Carrollton?
Nearby beauty services include Styled By Trish, Grace & Gail Hair Studio, Southern Roots Salon, and Queen Nails for hair and nail care.