Visit our store at Canton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and patience, many customers reported poor service, long wait times, and unhelpful attitudes from staff.
Store Experience
Customers frequently mentioned long wait times and disorganization in the store, with some feeling ignored or undervalued during their visits.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being dismissive or unhelpful.
Sales Practices
There are concerns about aggressive sales tactics and upselling, with some customers feeling pressured to purchase unnecessary items.
NH
Nelson H
Dec 26, 2025
1.0
I previously used Verizon as my provider for a couple of years and retained one of their phones. After switching to T-Mobile, I attempted to use the phone, which was supposed to be unlocked. However, Verizon representatives at the store informed me they could not assist with a Nasty attitude. I then contacted Customer Service, which I found to be among the worst in the country. On today’s date, they were unable to help me because I did not remember my PIN number. Despite their efforts to assist, as the phone was provided to us after one claim, the overall experience with both the store and Customer Service was disappointing. I will not consider using Verizon again.
AG
Alexis Ghassemzadeh
Dec 14, 2025
1.0
They want you to do there job, DO NOT go to this store!
KS
Katie Sinyard
Dec 8, 2025
5.0
Left Verizon to be on my husband plan. Kinda regret it after today KV was great and his manager (didn’t get his name) was awesome too! I forgot my 4 digit pin and was completely lock out and so were they but KV , the manager and Verizon customer service. Was able to fix it so I could transfer. If AT&T doesn’t work out we will definitely be back just because of the great customer service today!
P.s I think they need a raise or a day off because what they did today was hard! But no complaints from them what so ever!
SS
Sooorie
Nov 11, 2025
1.0
Commission salesman simply refuse to help unless you’re buying something new. It’s a shame to have a store to help with customers as calling the one 800 number for using the chat bot can be a lengthy or frustrating process.
CH
Courtney H
Sep 13, 2025
5.0
These guys are awesome! Did everything to get us a great deal. The service is great, the phones are great…definitely worth it!
What are the operating hours of the Verizon store in Canton, GA?
The Verizon store in Canton is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Canton?
It is located at 2115 Cumming Hwy, Canton, GA 30115.
What mobile brands does the Verizon Canton store carry?
They carry Apple, Samsung, Motorola, Google, Kyocera, and TCL products.
What types of products and services does Verizon Canton offer?
They offer business cell phones, business mobile hotspots, business tablets, business laptops, mobile plans, wireless internet plans, and voice plans.
Can I order online and pick up my Verizon purchase at the Canton store?
Yes, you can buy online and pick up your order in store, with options including in-store pickup, curbside pickup, express lockers, free 2-day shipping, or same-day delivery where available.
How can I schedule an appointment at the Verizon store in Canton?
You can schedule an in-store appointment online via their website or through the My Verizon app.
What payment methods are accepted at Verizon in Canton?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
Are there any other mobile phone stores near Verizon Canton?
Yes, nearby mobile phone stores include AT&T and T-Mobile, which are located close by for additional mobile phone and accessory options.
What dining options are available near the Verizon Canton store?
Nearby dining options include Uncle Maddio's Pizza, Jimmy John's, Chipotle Mexican Grill, Wingstop, Which Wich?, Five Guys, Zaxby's, Dunkin', Tropical Smoothie Cafe, Crumbl Cookies, and Nothing Bundt Cakes, offering a variety of cuisines before or after your visit.
What nearby services are available if I need healthcare around Verizon Canton?
Nearby health and medical services include Aspen Dental, Piedmont Urgent Care, Motto Clear Aligners, Dental Town, Canton Dental Town, Superior Health Care, and Atlanta Gastroenterology Associates.