Verizon

3.5
420 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Canton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2115 Cumming Hwy, Canton, GA
30115, United States

Hours

Reviews

3.6
305 reviews
5 stars
158
4 stars
39
3 stars
14
2 stars
13
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and patience, others were criticized for being rude or unhelpful.

Wait Times

Many customers reported long wait times, often exceeding an hour, even with appointments, leading to frustration.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with technical issues, although some customers felt ignored or dismissed.

Sales Practices

There were complaints about aggressive sales tactics and misinformation regarding deals, leading to dissatisfaction among customers.

Store Environment

The store environment received mixed reviews, with some noting cleanliness and accessibility, while others mentioned issues with staff behavior and organization.
  • SS
    Sooorie
    Nov 11, 2025
    1.0
    Commission salesman simply refuse to help unless you’re buying something new. It’s a shame to have a store to help with customers as calling the one 800 number for using the chat bot can be a lengthy or frustrating process.
  • CH
    Courtney H
    Sep 13, 2025
    5.0
    These guys are awesome! Did everything to get us a great deal. The service is great, the phones are great…definitely worth it!
  • AA
    Alli Allison
    Aug 3, 2025
    1.0
    Horrific experience thinking about leaving Verizon because you can’t get help they don’t pick up their phone and expect you to come from miles away screwed up and then got no follow up help because they won’t answer the phone do not recommend
  • JB
    Jordan Bair
    Aug 2, 2025
    5.0
    Steven was great- informative, helpful, and made everything as painless as possible. Awesome staff and really cool store
  • LP
    Larry Peacock
    Jul 26, 2025
    5.0
    I recently had to get a new phone and add a line. I’m not tech savvy at all! Luckily today Tempest was there!! She gave excellent customer service and was extremely patient and knowledgeable about all of the Verizon plans and products. She got me all set up and gave me an easy to follow set of instructions for my two new phones!! Thank you so much Tempest for being patient and providing me with stellar customer service! * This location is handicap accessible and has very clean customer restrooms if needed.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Canton, GA?

The Verizon store in Canton is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Where is the Verizon store located in Canton?

It is located at 2115 Cumming Hwy, Canton, GA 30115.