Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Buford, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Brandon, Brittany, and Aaron.
Staff Knowledge
Customers frequently noted the staff's expertise in navigating phone issues and providing product recommendations.
Long Wait Times
Several reviews mentioned long wait times, especially when only one employee was available to assist customers.
Mixed Experiences
While many had positive experiences, some customers reported poor service and issues with billing or product availability.
Store Preference
Some customers preferred this location over corporate stores due to better service, while others recommended going to corporate stores instead.
AS
Alex Smith
Nov 5, 2025
5.0
Youssof was fabulous!! Big Help!!!
10 out of 10!!!
DS
debbie Savage
Oct 1, 2025
1.0
Don’t go they only do sales the female there very rude
PM
Patricia M
Aug 26, 2025
5.0
They were phenomenal in helping me navigate a new phone and setup after losing my previous phone. I couldn’t have asked for better help.
DD
Devada Doyal
Aug 24, 2025
1.0
Better off just going to corporate locations. They're just an authorized retailer and never have anything and most likely will have to order so I prefer the real Verizons.
NW
Nicholas W.
Jun 30, 2025
5.0
My SIM card went out on my IPhone 13 Pro Max and Aaron was very helpful at quickly repairing my phone. Thank you!