Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bethlehem, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
227 reviews
5 stars
186
4 stars
15
3 stars0
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Trey, Ken, and Joshua.
Staffing Issues
Several reviews noted that the store was often understaffed, leading to long wait times and inadequate service during busy periods.
Sales Practices
Some customers expressed concerns about aggressive sales tactics and unexpected fees, particularly regarding setup and additional services.
Mixed Experiences
While many customers had positive experiences, others reported significant issues with order fulfillment and communication, leading to frustration.
Professionalism
Customers appreciated the professionalism of staff members, especially in handling multiple customers and providing thorough assistance.
- KEKatie EtheridgeNov 15, 20255.0Trey was so great. I came in to get a new phone and he was personable, quick, and efficient. Great experience and I will always come to this store for any help needed. YOU ARE A ROCKSTAR, TREY!! Thank you!
- MMMarlana MartinNov 1, 20255.0We went in there to get a screen protector changed out and encountered the worker. It was a great experience.
- ZWZ WallSep 24, 20251.0They charged me a $39.99 fee for set up, though we declined set up. This is different than activation. The phone was still in the box when we walked out. Added Verizon protect without my consent. Also $10 payoff on the phone, the phone was paid off month ls ago. Never ordering a thing from this store again. If you bought recently, check your receipts and Verizon bill. I will be there tomorrow to hash this out and get my refund.
- DSDamion StewartSep 15, 20255.0Trey goes above and beyond. He listens to what you need, help you find the best deal, and does all of the hard work for you. Will definitely be coming back.
- MGMark GibsonSep 13, 20255.0I went to see about a new phone and ended up getting a new phone, IPad, and a new way
Frequently Asked Questions About Verizon
What types of products does the Verizon store at 916 Loganville Hwy in Bethlehem, GA offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the operating hours of the Victra Verizon Authorized Retailer in Bethlehem, GA?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Bethlehem offer in-store pickup services?
Yes, the store provides in-store pickup services for customers.
Which payment options are accepted at the Victra Verizon Authorized Retailer in Bethlehem?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Victra Verizon Authorized Retailer in Bethlehem for more information?
You can contact the store by phone at +1 678-975-3145 or by email at Info@victra.com.
What services does the Verizon retailer in Bethlehem provide?
The store offers new lines, upgrades, new devices, and accessories.
Does the Verizon Authorized Retailer in Bethlehem provide free Wi-Fi?
Yes, the store offers free Wi-Fi to its customers.
Are there any health care facilities near the Verizon store in Bethlehem?
Yes, Bethlehem Primary Care is located nearby, offering family practice and medical services.
What nearby places can customers visit before or after shopping at the Verizon store in Bethlehem?
Customers can visit Shane's Rib Shack for barbecue, Five Below for discount shopping, or Menchies Barrow Crossing for ice cream, all located near the store.
How can the nearby GNC store be useful for someone visiting the Verizon retailer in Bethlehem?
After visiting the Verizon store, customers can stop by GNC for vitamins and supplements to support their health and wellness needs.