Verizon

4.5
234 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bethlehem, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
916 Loganville Hwy, Bethlehem, GA
30620, United States

Hours

Reviews

4.5
232 reviews
5 stars
191
4 stars
15
3 stars
0
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, knowledgeable, and helpful service, particularly highlighting individuals like Trey, Ken, and Joshua.

Staffing Issues

Several reviews noted that the store was often understaffed, leading to long wait times and inadequate service during busy periods.

Mixed Experiences

While many customers had positive experiences, some reported issues with order fulfillment and communication, particularly regarding online orders and in-store pickup.

Professionalism

Customers appreciated the professionalism of the staff, with many mentioning how employees handled multiple customers efficiently and with care.
  • DW
    Daniel Winson
    Dec 21, 2025
    5.0
    Our sales rep J was great, he answered all of our questions, informed my wife how her new phone works, and put a screen protector on to protect it.
  • AW
    A Warren
    Dec 21, 2025
    5.0
    Jalen was wonderful to work with. 10/10. Great customer service. Would recommend to everyone. So patient and knowledgeable. He made my upgrade very easy and assisted me each step of the way!
  • BM
    Becky Montague
    Nov 29, 2025
    5.0
    Vectra Verizon does not disappoint! Everyone is friendly and helpful. They helped me get the best value on both of my devices without trying to sell what I didn’t need. It is refreshing for a business to be so customer oriented. Jalien went above and beyond in customer service!
  • HT
    halle thomas
    Nov 26, 2025
    5.0
    Trey is AWESOME! He was so professional and kind every step of the way. We loved working with him! He even stayed late to ensure we were all taken care of. Big shout out to Trey! Jailen was also present for both of our visits and he was wonderful as well! We loved our experience at this store.
  • KE
    Katie Etheridge
    Nov 15, 2025
    5.0
    Trey was so great. I came in to get a new phone and he was personable, quick, and efficient. Great experience and I will always come to this store for any help needed. YOU ARE A ROCKSTAR, TREY!! Thank you!

Frequently Asked Questions About Verizon

What types of products does the Verizon store at 916 Loganville Hwy in Bethlehem, GA offer?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What are the operating hours of the Victra Verizon Authorized Retailer in Bethlehem, GA?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.