Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Augusta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
484 reviews
5 stars
255
4 stars
48
3 stars
34
2 stars
33
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, courteous, and knowledgeable, with specific mentions of employees like Tenika, Darius, and Michelle for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rudeness and unhelpfulness from staff, leading to frustration and dissatisfaction.
Store Management
Several reviews highlighted issues with management and staff training, indicating a need for improvement in customer service practices and employee behavior.
Product Issues
Customers expressed frustration with product availability and service issues, including problems with phone orders and upgrades, leading to negative experiences.
- MNMelissa Newsome-Gowdy1 day ago2.0Not the place to go if you need to do something on your account. Stores are only good if you are buying a phone.😖😠🤬🤯☹️😤👎
- CKCasey Kvartek2 days ago5.0Working with Michelle Cisco-Pinheiro at the Verizon store on Robert C. Daniel was GREAT! She was very knowledgeable, very patient & helped me get more for my $. I will be coming to Augusta vs N. Augusta for any future Verizon questions &/or concerns!!
- DSDiane Salim4 days ago5.0I came in to Verizon to get a different phone. Tenika realizing that the new phone had an issue ordered one for me. Another issue came up and I was given a credit. I returned had my new phone and watch set up. Tenika was very polite and courteous throughout the process. Thank you for great customer service.
- SHseven houstonDec 20, 20255.0Tanika is the best in the store and quick as ever everybody go to her asap and help me pick a gift for Xmas for my wife❤️❤️❤️❤️
- CNChrissy NagyDec 18, 20255.0Rich was absolutely amazing. He walked me through everything and helped set up the new line and switched the phone number. So patient and sweet.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Augusta?
The Verizon store in Augusta is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Augusta?
It is located at 254 Robert C Daniel Jr Pkwy, Ste 500, Augusta, GA 30909, USA.
What brands of smartphones does the Verizon store in Augusta carry?
They offer smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon Augusta store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What delivery and pickup options does Verizon offer?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What products and services are available for businesses at the Verizon Augusta store?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Which major competitors does Verizon in Augusta have?
Major competitors include AT&T, T-Mobile, Spectrum, and Optimum.
Are there any convenient places to grab food near the Verizon store?
Yes, nearby you can visit Panera Bread for bakery and sandwiches, Genghis Grill for Asian fusion cuisine, Tropical Smoothie Cafe for smoothies and American food, Panda Express for Chinese fast food, and Atlanta Bread Augusta for cafe sandwiches.
What nearby stores can customers visit after shopping at Verizon in Augusta?
Nearby stores include Mattress Firm for furniture, Pier 1 Imports for home decor, Ben & Emma for shoes, and Staples for office supplies and printing services.
Are there any health or beauty services near the Verizon store in Augusta?
Yes, customers can visit 5 Star Nutrition for supplements, BenchMark Physical Therapy, Benefit Cosmetics BrowBar, Nail Spa, Meekie's Beauty Lab, and A Cut & A Style Barbershop nearby.