Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Atlanta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
208 reviews
5 stars
109
4 stars
25
3 stars
7
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates like Xavier, Amber, and Marquis received high praise for their professionalism and helpfulness, others like Briana and the management were criticized for being dismissive and unhelpful.
Technical Support
Many customers expressed frustration with the technical support provided, citing issues with phone setups and internet service that were not resolved effectively in-store.
Sales Practices
Several reviews highlighted concerns about deceptive sales practices, including unexpected charges and poor communication regarding plans and promotions.
Store Management
There are complaints about the store's management and staff training, with reports of unprofessional behavior and a lack of urgency in assisting customers.
Overall Experience
Overall, experiences vary widely; while some customers had positive interactions and quick service, many others reported long wait times and inadequate assistance.
- THtommy Hills3 days ago5.0Gilles was amazing and was a great help. Would definitely recommend to be assisted by him next time we are here. Made the transaction and set up super smooth.
- RCRobert CallNov 15, 20255.0Gillies made the purchase of our new phones simply seamless you got to come down to the Buckhead branch and speak to this gentleman.
- JRJane RafeedieNov 12, 20255.0I had a fantastic experience with Summer at Verizon! She was incredibly helpful, knowledgeable, and patient throughout my visit. She took the time to understand my family’s needs and provided clear, helpful solutions that made the whole process smooth. Her especially friendly attitude and professionalism truly made a positive impression. I highly recommend Summer to anyone looking for excellent customer service at Verizon. Thanks, Summer, for your
- PBPatrick BuckNov 7, 20251.0Had me wait for 40 mins to tell me I gotta call customer service lol. Employee had a condescending nature as well. Won’t be back
- JCJorden ClarkNov 4, 20255.0Bri at this store was amazing!!! She has excellent exceptional customer service. She made what another associate thought was impossible, possible! I thanked her a million times because she was very patient, kind and straight forward with the point and business. She worked very hard to get what I needed. I 100% recommend her! Ask for her when you go in
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Atlanta?
The Verizon store in Atlanta is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Atlanta?
The Verizon store is located at 3255 Peachtree Rd Ne, Ste A, Atlanta, GA 30305, US.
What brands and products does Verizon offer at this location?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Atlanta?
Verizon provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I order online and pick up my items at the Verizon store?
Yes, you can buy online and pick up your order in-store. The store also offers free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Atlanta store?
You can schedule your in-store appointment online through the Verizon website or use the My Verizon app available in the Apple App Store.
Does the Verizon store accept debit card and mobile NFC payments?
Yes, the store accepts payments via debit card and mobile NFC, and does not require cash-only transactions.
What nearby places can I visit around the Verizon store in Atlanta?
Near the Verizon store, you can visit Smiles on Peachtree Dr. Louisa Berman (dentist), Men's Wearhouse (men's clothing store), and Porcelanosa (retail store).
Are there dining options near the Verizon store in Atlanta?
Yes, nearby dining options include Caribou Coffee, Barça Tapas & Bar, and Flying Biscuit Café where you can enjoy coffee, tapas, or brunch before or after your visit.
How can nearby locations such as the Gallery Walk at Terminus enhance my visit to Verizon?
You can enhance your visit by exploring nearby attractions like the Gallery Walk at Terminus art gallery, making your trip more enjoyable before or after shopping at Verizon.