Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Atlanta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
214 reviews
5 stars
114
4 stars
25
3 stars
7
2 stars
8
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness, patience, and professionalism, particularly highlighting employees like Gilles, Summer, and Amber.
Inconsistency
There were numerous reports of inconsistent service quality, with some customers experiencing excellent assistance while others faced dismissive or unhelpful attitudes from staff.
Long Wait Times
Several reviews mentioned long wait times for service, leading to frustration among customers who felt neglected or ignored.
Billing Issues
Customers expressed dissatisfaction with billing discrepancies and issues related to service plans, indicating a lack of transparency and communication.
Store Management
Feedback indicated concerns about store management and employee training, with some customers feeling that staff were not adequately prepared to assist them.
- TMTiara McGee1 day ago5.0Great experience with Chris - even on a busy Saturday afternoon! Everyone was so friendly and knowledgeable. As someone who’s not the most techy, Chris was there with me every step of the way (often 5 steps ahead actually)! It was truly a pleasure!
- RJRamie JabaleyDec 12, 20255.0Lori assisted us today after a discrepancy on our bill. She was absolutely fantastic and had the errant items removed within 15 minutes. After we were initially told our bill would be $30 less and we would get a free hotspot, it was actually $30 more. What we found out was AI is actually giving quotes to agents and that's how they develop a plan for you. What actually happened was AI ended up charging us for the hotspot and adding VZ protect accounting for the $30 edition. Be vigilant and make sure you are aware of this when going in to change your plan and/or phone
- MHMichael HolmesDec 8, 20251.0Ordered a phone online and it was returned and trying to get ordered transferred here for a pickup. Been chatting with customer service for over 6 hours. Keep getting passed around and then they stopped responding. Paid the money, no phone, no response and it’s been weeks. Go with any other network.
- KHKen HoughtonDec 2, 20255.0Just upgraded my i-phone 14 to an i-phone 17 Pro with Fred. He was terrific. He found me an $1,100 trade-in deal and explained all my options. As a relatively new employee, Fred was eager to serve and went the extra mile. Kudos to store manager CJ for hiring and training Fred. Fred made everything easy, for a senior citizen like me!!
- IGImari GillispieNov 24, 20255.0Had a good experience. They really care about their customers. This was the 3rd location I went to in three days and they were professional, honest and go a lil extra mile. Chris and Brandon and another gentleman helped me. Chris and the other gentleman definitely went a lil extra to ensure my phone was activated even tho there WiFi was having some technical difficulties. Chris put me on his personal hot spot just to ensure great service. I really can compare the customer service because I went to two neighbor Verizon stores in the last two days. I’m given this store 5stars. The manager definitely make sure the employees are respectful and professional because all employees talked to customers with respect I heard and saw it myself. I saw Brandon/ Chris ensure when you walked in that door you were assigned an employee. When you leave they all say have a good day as well. I went through a lot the past two /three days trying to get a phone I was frazzled. However they made my experience much more smoother.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Atlanta?
The Verizon store in Atlanta is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Atlanta?
The Verizon store is located at 3255 Peachtree Rd Ne, Ste A, Atlanta, GA 30305, US.
What brands and products does Verizon offer at this location?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Atlanta?
Verizon provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I order online and pick up my items at the Verizon store?
Yes, you can buy online and pick up your order in-store. The store also offers free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Atlanta store?
You can schedule your in-store appointment online through the Verizon website or use the My Verizon app available in the Apple App Store.
Does the Verizon store accept debit card and mobile NFC payments?
Yes, the store accepts payments via debit card and mobile NFC, and does not require cash-only transactions.
What nearby places can I visit around the Verizon store in Atlanta?
Near the Verizon store, you can visit Smiles on Peachtree Dr. Louisa Berman (dentist), Men's Wearhouse (men's clothing store), and Porcelanosa (retail store).
Are there dining options near the Verizon store in Atlanta?
Yes, nearby dining options include Caribou Coffee, Barça Tapas & Bar, and Flying Biscuit Café where you can enjoy coffee, tapas, or brunch before or after your visit.
How can nearby locations such as the Gallery Walk at Terminus enhance my visit to Verizon?
You can enhance your visit by exploring nearby attractions like the Gallery Walk at Terminus art gallery, making your trip more enjoyable before or after shopping at Verizon.