Verizon

3.4
366 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Atlanta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
123 Perimeter Ctr W, Atlanta, GA
30346, United States

Hours

Reviews

3.1
235 reviews
5 stars
93
4 stars
26
3 stars
16
2 stars
15
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for their helpfulness and professionalism, while others report rude and unhelpful behavior from employees.

Wait Times

Many customers experienced long wait times and delays in service, leading to frustration and dissatisfaction.

Store Operations

The store frequently opens late and has been reported to close early, causing inconvenience for customers.

Knowledge and Assistance

While some staff members are noted for their knowledge and ability to resolve issues, others are criticized for lack of expertise and poor service.

Overall Experience

Overall, customer experiences vary widely, with some expressing loyalty due to positive interactions, while others threaten to switch carriers due to negative experiences.
  • MI
    Mona Kilgus - LaunchPad Investments
    Oct 13, 2025
    1.0
    The service at this store was so unprofessional. We were instructed to take a seat while the representative finished up with another customer. We chose to stand instead. When the representative finished with the customer she didn't acknowledge us, walked around the store fiddling with merchandise, then went in the back. Even though she appeared from time to time, she never addressed us again the entire time we were in the store.
  • JM
    Justin Merrill
    Oct 12, 2025
    5.0
    I recently upgraded my phone and Apple Watch at this Verizon store, and Daniel was amazing! He was patient, knowledgeable, and made the whole process super easy. He explained everything clearly and made sure I left completely set up. Definitely the best Verizon experience I’ve had — thank you, Daniel! I love my new phone and watch 😌😃
  • EL
    Ebony Lockwood
    Oct 7, 2025
    5.0
    Robert was very helpful! He was patient and committed to providing excellent customer service in my time of need. I was also able to lower my monthly rate - wasn’t expecting that! Thank you for all you do!
  • TW
    Total Wellness
    Sep 7, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️This is my favorite Verizon store. Assistant Manager Darien was outstanding and Trinity and Robert were awesome. They worked together as a team to resolve longstanding disappointments that could not be effectively addressed through international outsourcing. I drove 20 miles twice (80 miles total) and it was worth it. Thank you.
  • KE
    Katsura E
    Sep 6, 2025
    5.0
    As long time Verizon customer, I want to express my gratitude to Daniel and Darian esp Daniel, we faced a very difficult situation that the Verizon customer representative over the phone persuaded us to switch from prepaid to unlimited plan with a new iPhone 16 for the fourth line. But after we verified and converted two lines, the third line was not working. The Asia lady on the phone said she would call us but she never called back! Now 3 working lines became 2 lines. And old Verizon account no longer work. I was very frustrated and wanted to switch to other carriers but decided to visit this shop to seek for help. Daniel and Darian helped sort things out! Darian called fraud prevention and helped remove the problem line from fraud status after verification. found we added auto payment but haven’t added paperless option so missed discount. We added it. But I didn’t bring my id. So today I came back, Daniel provided postpaid SIM card for our third phone and set up it, and it worked. Then he helped added the fourth phone and told us we can pay more to switch to iPhone 16pro than iPhone 16. And my wife wants to switch number between lines and he also assisted it. Daniel is so professional and smoothly and promptly addressed all my problems. Really thank him and Darian! I would rather to spend more to talk to those good representatives in shop than over the phone.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Atlanta at Perimeter Center?

The Verizon store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What 5G smartphones are available at the Verizon store in Atlanta Perimeter Center?

You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store.