Visit our store at Atlanta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed, with some praising staff for their helpfulness and professionalism, while others report rude and unhelpful behavior from employees.
Wait Times
Many customers experienced long wait times and delays in service, leading to frustration and dissatisfaction.
Store Operations
The store frequently opens late and has been reported to close early, causing inconvenience for customers.
Knowledge and Assistance
While some staff members are noted for their knowledge and ability to resolve issues, others are criticized for lack of expertise and poor service.
Overall Experience
Overall, customer experiences vary widely, with some expressing loyalty due to positive interactions, while others threaten to switch carriers due to negative experiences.
MI
Mona Kilgus - LaunchPad Investments
Oct 13, 2025
1.0
The service at this store was so unprofessional. We were instructed to take a seat while the representative finished up with another customer. We chose to stand instead. When the representative finished with the customer she didn't acknowledge us, walked around the store fiddling with merchandise, then went in the back. Even though she appeared from time to time, she never addressed us again the entire time we were in the store.
JM
Justin Merrill
Oct 12, 2025
5.0
I recently upgraded my phone and Apple Watch at this Verizon store, and Daniel was amazing! He was patient, knowledgeable, and made the whole process super easy. He explained everything clearly and made sure I left completely set up. Definitely the best Verizon experience I’ve had — thank you, Daniel! I love my new phone and watch 😌😃
EL
Ebony Lockwood
Oct 7, 2025
5.0
Robert was very helpful! He was patient and committed to providing excellent customer service in my time of need. I was also able to lower my monthly rate - wasn’t expecting that! Thank you for all you do!
TW
Total Wellness
Sep 7, 2025
5.0
⭐️⭐️⭐️⭐️⭐️This is my favorite Verizon store. Assistant Manager Darien was outstanding and Trinity and Robert were awesome. They worked together as a team to resolve longstanding disappointments that could not be effectively addressed through international outsourcing. I drove 20 miles twice (80 miles total) and it was worth it. Thank you.
KE
Katsura E
Sep 6, 2025
5.0
As long time Verizon customer, I want to express my gratitude to Daniel and Darian esp Daniel, we faced a very difficult situation that the Verizon customer representative over the phone persuaded us to switch from prepaid to unlimited plan with a new iPhone 16 for the fourth line. But after we verified and converted two lines, the third line was not working. The Asia lady on the phone said she would call us but she never called back! Now 3 working lines became 2 lines. And old Verizon account no longer work. I was very frustrated and wanted to switch to other carriers but decided to visit this shop to seek for help. Daniel and Darian helped sort things out! Darian called fraud prevention and helped remove the problem line from fraud status after verification. found we added auto payment but haven’t added paperless option so missed discount. We added it. But I didn’t bring my id. So today I came back, Daniel provided postpaid SIM card for our third phone and set up it, and it worked. Then he helped added the fourth phone and told us we can pay more to switch to iPhone 16pro than iPhone 16. And my wife wants to switch number between lines and he also assisted it. Daniel is so professional and smoothly and promptly addressed all my problems. Really thank him and Darian! I would rather to spend more to talk to those good representatives in shop than over the phone.
What are the store hours for Verizon in Atlanta at Perimeter Center?
The Verizon store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
What 5G smartphones are available at the Verizon store in Atlanta Perimeter Center?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store.
Does Verizon offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment to visit Verizon in Atlanta?
Yes, you can schedule an in-store appointment online or via the My Verizon app before visiting the store.
What types of products does Verizon offer for business customers at the Atlanta Perimeter Center location?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops to meet business needs.
How can I pay for services at the Verizon store in Atlanta?
You can pay using check, debit card, or mobile NFC payments; cash is not required.
Does the Verizon store have wheelchair accessible parking?
Yes, the Verizon store offers wheelchair accessible parking for customers.
What nearby dining options are available around the Verizon store at Perimeter Center?
Nearby dining options include Your Pie (pizza), Brown Bag Seafood Co. (seafood and British cuisine), Sweetgreen (vegetarian and health food), Chipotle Mexican Grill, Shane's Rib Shack (barbecue), Boneheads (seafood), and Sweet Tuna (poke and seafood).
Are there wellness and spa services near the Verizon store at Perimeter Center?
Yes, nearby wellness options include Heyday Perimeter (spa and skin care), Degree Wellness (health spa), and Gameday Men’s Health Perimeter (medical and nutrition services).
What nearby places can I visit for shopping or services near Verizon's Atlanta location?
Nearby shopping and services include Jewelry Artisans (jewelry store), Ashford Lane (shopping center), Furkids - Perimeter Petsmart (pet store and adoption), PNC Bank, and various professional service providers such as law offices and software companies.