Geek Squad

2.3
16 reviews
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Business Details

2537 Piedmont Rd NE, Atlanta, GA
30324, United States
(404) 842-0938
https://stores.bestbuy.com/ga/atlanta/2537-piedmont-rd-ne-890/geeksquad.html
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About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2537 Piedmont Rd NE, Atlanta, GA
30324, United States

Hours

Reviews

2.3
16 reviews
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  • KM
    Kathie Mautner
    Nov 4, 2025
    5.0
    Excellent service for the clueless
  • TT
    thetotalknockout
    Jun 5, 2025
    1.0
    Made an appointment to have my laptop looked at, just to be told they only fix Apple products that have Apple care. They should consider adding this to their site when making the appointment so customer are aware to plan accordingly. Drove 45 Mins just to be turned away.
  • TB
    Taylor Brown
    Mar 18, 2024
    1.0
    I had a truly TERRIBLE experience with Geek Squad at piedmont over this past week. Not only did they LOSE my computer but the manager today had the audacity to have attitude with me for saying it was at the fault of their best buy team. I had my laptop sent in for a hardware repair, something simple. I received a message on 3/12 my laptop had a arrived, I then went on 3/14 to pick up my laptop with an appointment. No only did the person helping tell me they couldn't find it but the managers those days also said my laptop was LOST. They said the person Tuesday had checked my laptop in but they couldn't find it or contact that manager. The team said they would call me with updates, then NEVER did. I then received another message that I have gotten my laptop 3/16, went 3/18. They still didn't have my laptop. Then the manager at best buy piedmont on 3/18 was being rude, dismissing my concerns and saying I can either take the 1 thing he was offering me or I have to wait for it to go up the cooperate ladder. I am in grad school, my laptop is part of me, for exams, for jobs, for my research. This mam was BLAMING ME for the BEST BUY team loosing MY laptop and making it harder then necessary to receive help. Go somewhere else, it's not worth the tech support cost to go to the geek squad. @bestbuy
  • SL
    Sisterhood LJE
    Oct 1, 2019
    1.0
    I bought geek squad because i wanted protection from my tv. They’ve come to my home 4 times and have not been able to fix my television. The 4th time i requested for it to be swapped and instead i got rescheduled. Now i have to wait another week (1 month total) to get my tv “fixed” and then request for it to be swapped, approved, and get it swapped. And somehow the Customer is wrong because the final time i requested for them to leave after 11/2 of repeating the same thing the other reps did. I’m not investing my money in this and I’m not recommending anybody to purchase it.
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Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Atlanta offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service in store or online.

Where is Geek Squad located in Atlanta, GA?

Geek Squad is located at 2537 Piedmont Rd NE, Atlanta, GA 30324, USA.