Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,077 reviews
5 stars
1,794
4 stars
694
3 stars
209
2 stars
108
1 star
272
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, lack of assistance, and negative experiences.
Product Availability
Customers expressed disappointment with the limited selection of products and frequent stock issues, particularly for popular items.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers felt uncomfortable due to perceived staff negligence or unwelcoming behavior.
Online Orders
Numerous complaints were made regarding online order fulfillment, including issues with cancellations, delays, and poor communication from customer service.
Staff Attitude
While some staff members were noted for their friendliness and helpfulness, there were several reports of rudeness and dismissive attitudes from employees.
- MCMahliyah Carlisle3 days ago1.0I always check the Best Buy website to confirm an item is in stock at my local store before I head in. But almost every time I arrive, the associates tell me it’s not actually available. Technology is supposed to make things easier and give real-time accuracy, so this is really frustrating and disappointing. This definitely needs to be improved.
- BBB3 days ago1.0The worst customer service anywhere avoid Best buy at all costs. I had a TV 85-in screen TV delivered to my house without any setup which I paid for so now I have a TV sitting in my living room that is not set up went to the store tried to discuss it with the manager he did nothing. Plus the TV box was damaged when I received it.
- MMManikandanNov 16, 20255.0Best Buy in Lindbergh Plaza, Atlanta is a solid electronics hub with a wide selection of tech, appliances, and gadgets. The store is spacious and well-organized, making it easy to browse large items and smaller electronics alike. Staff is fairly knowledgeable, especially when it comes to Geek Squad services. The Plaza itself has good parking and feels like a convenient one-stop shopping zone.
- GSGita SinghNov 14, 20255.0Ms. Wana and her supervisor Mr. Jonathan were both so wonderful at helping me buy a tv. They were knowledgeable, did not give me any buying pressure, and diligently did their job with a smile. They had my best interests in hand the entire time. I truly appreciate their care during the buying process. They were such a blessing! Thank you!
- DSDayana SandovalNov 10, 20251.0I went to this store looking for a Dyson, but it wasn’t on display. Nobody helped me the entire time I was there. The only person who tried to assist me was the security guard, who even called for help over the radio, but no one ever showed up. Very disappointing that such a big store doesn’t have staff available to help customers. I ended up leaving without being able to buy what I needed.
Frequently Asked Questions About Best Buy
What are the regular business hours of Best Buy at 2537 Piedmont Rd NE, Atlanta?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup services?
Yes, curbside pickup service is available for this Best Buy store.
What types of products can I shop for at Best Buy on Piedmont Rd NE?
You can shop for TVs, computers, appliances, cameras, video games, and more electronics at this Best Buy location.
Is Geek Squad support available at this Best Buy store?
Yes, Geek Squad support is available on-site to help with repairs and technical assistance.
What payment methods are accepted at Best Buy on Piedmont Rd NE?
This location accepts payment by debit card, and check, and does not require cash-only payments.
Is the Best Buy store at 2537 Piedmont Rd NE wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I shop inside the Best Buy store or only curbside pickup?
In-store shopping is available; you can browse and purchase products inside the store.
Are there any nearby coffee shops where I can grab a drink before or after visiting Best Buy?
Yes, Starbucks is located nearby where you can enjoy coffee and snacks before or after your visit.
Where can I find other electronic stores near Best Buy on Piedmont Rd NE?
Magnolia is an electronics store close to Best Buy, offering additional options for electronic products.
Are there other services near Best Buy for beauty and salon needs?
Yes, there are many nearby salons such as My Salon Suite, Hair Is My Art Salon, and True Hair Buckhead GA for your beauty and hair care needs.