Does Best Buy offer curbside pickup?

Best Buy offers curbside pickup services for customer convenience.

Can I receive Geek Squad support at this Best Buy location?

Yes, this Best Buy location offers Geek Squad support for expert advice and repairs.

Is the Best Buy store accessible for customers with disabilities?

Yes, the store has a wheelchair accessible entrance for customers.

What payment methods are accepted at Best Buy?

Best Buy accepts debit cards and does not require cash only; checks are also accepted.

Are appointments required to shop or get services at Best Buy?

No, appointments are not required to shop or receive services at Best Buy.

What nearby dining options can I visit before or after shopping at Best Buy?

Nearby dining options include Uncle Maddio's Pizza Joint, Ru San's Sushi Restaurant, Augie's Breakfast Bar, Willy's Mexicana Grill, Cinnaholic bakery, and Morelli's Ice Cream shop.

Are there other electronics or tech services close to this Best Buy?

Yes, nearby are Geek Squad for repairs, Verizon for mobile phones, and another Best Buy store for electronics and appliances.

What nearby places can help with urgent medical or dental needs near Best Buy?

Nearby medical facilities include Peachtree Immediate Care, SmartCare Urgent Care, and Intown Dental Center for urgent care and dental services.

Brand Certified

Best Buy

4.1

(3050 reviews)

Get Directions Call Website

Business Details

1210 Caroline St NE, Atlanta, GA

30307, United States

(404) 827-0137

https://stores.bestbuy.com/ga/atlanta/1210-caroline-st-ne-896.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Wheelchair accessible entranceAvailable

Location

Best Buy

1210 Caroline St NE, Atlanta, GA

30307, United States

Get Directions

Hours

Monday10:00 AM - 8:00 PM

Tuesday10:00 AM - 8:00 PM

Wednesday10:00 AM - 8:00 PM

Thursday10:00 AM - 8:00 PM

Friday10:00 AM - 8:00 PM

Saturday10:00 AM - 8:00 PM

Sunday11:00 AM - 7:00 PM

Reviews

4.1

3,050 reviews

5 stars

1,773

4 stars

624

3 stars

264

2 stars

1 star

294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.

Staffing Issues

Many reviews mention that the store is often understaffed, leading to long wait times for assistance.

Product Availability

Customers frequently report issues with product availability, including items being out of stock despite showing as available online.

Mixed Experiences

Overall experiences vary widely, with some customers having positive interactions while others report significant frustrations.

AC
Al Carr
1 day ago
1.0
Best Buy credit card is the worst card I have ever used. They over charge you and you can never get your card paid down. I'm sorry I ever heard of this company!
AF
AK Favors
Feb 18, 2026
1.0
Best Buy said I get my item the next day, they used Roadie which is the WORSE COMPANY to be associated with. They canceled my shipment and said the driver never picked up order like what else do driver successfully picked up Shipment means. Best Buy saying the driver did pick it up. Now I gotta wait a week for my order when it was suppose to be shipped the next day. Nobody cared how I was inconvenience and impacted. Just kept me going back and forth and both companies saying they are not at fault. Plz stop doing business with Roadie they do not care about provide decent services to your customer. Best Buy don’t care or allowed me to change it to pick up or cancel the order. Either way I don’t have no item and have to wait 4 days for an update because they saying the driver has it. I Will never order from Best Buy ever again. Unacceptable.
DD
Donna
Feb 4, 2026
1.0
Kay in a team lead position rude attitude towards trying to assist. I request to speak with Jamal the GM but was told he was in a meeting. I purchased an 85in tv, she sends a young lady out and said oh it cannot fit so you’re on your own and now responsible for the item. I just returned it. I will go shop at an establishment that is willing to assist with my purchase. Clearly the Bestbuy does not need my services.
BA
Brandon Amato
Jan 25, 2026
5.0
Solid Best Buy location in my experience. Greeter was polite and pointed me exactly where I wanted to go. There were a few people in line in the computer department, and I saw everyone in front of me treated courteously and given correct info. When it was my turn to be helped, Christopher John went above and beyond to help me pick out my new laptop and some RAM for me to upgrade it with. I've shopped at this particular location maybe 5 or 6 times in recent years, and I haven't had any issues. In fact, service in general at all the Best Buy locations around me seem to be improved in the past year or two. Nice to shop in person when it is smooth like this!
WW
William
Jan 25, 2026
5.0
The Geek Squad looks like a straw grab, considering the Internet. Unless you're pressed for time and money is no object, it's a waste! Granted if money is no object you're probably not shopping at Best Buy! Let's compare it to the produce section in a grocery store, it's typically the first thing you see after customer service, but a paid tear. Most of it goes to waste and mostly people with chronic issues are being served.