Apple Perimeter

3.5
1287 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Perimeter
4400 Ashford Dunwoody Road, Atlanta, GA
30346, United States

Hours

Reviews

3.5
1,287 reviews
5 stars
630
4 stars
170
3 stars
84
2 stars
60
1 star
343

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over delays in service and appointments.

Staff Training

Several reviews indicated a lack of proper training among staff, leading to misinformation and inadequate assistance.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.

Management Issues

Customers noted poor management practices, including unprofessional behavior and lack of accountability among staff.
  • DL
    Diane Lambert
    1 day ago
    2.0
    Management did nothing to accomodate an online issue I was having to authenicate my military I.D. I purchased two phones you would think that they would have a system over ride to apply the discount in store. I had the physical ID available to verify my status.
  • SL
    Skippy Go lucky
    2 days ago
    1.0
    Went to ask a question about an upcoming promotion and would I qualify for it. CB what ever her name is just said no. Went to Cumberland the guy took time look up the promotion and explained everything I needed to do. 5 stars to Cumberland 0 for Perimeter
  • DG
    David Garzon-Limberg
    5 days ago
    4.0
    I brought my phone for a battery change as battery was not lasting as long. People at the store were very nice and helpful, but technicians damaged another part while changing the battery. After they ran tests and realized that it was the phone and not the SIMcard, they agreed to fix it. However, they don’t have the part in inventory and they don’t know when it will come in as they had to order it. I’m traveling in 2 days so it’s really inconvenient for me not having phone or data. I’ll update this review as the case progresses. I wasn’t expecting this at the apple store. Update: They ordered the part, took a couple days but got my phone working again
  • JM
    Jada Maduro
    Nov 16, 2025
    1.0
    I purchased a brand new iphone 16 and it has this problem where it shuts on and off randomly. I drove up here three times because the issue continues to occur after speaking with them. They changed the logistics board twice and the same issue is still occurring. I went today because they claimed they changed the logistics board and as soon as my phone information synced, it started shutting on and off again. I will try Lenox Mall next time because I heard they are better.
  • SD
    Sandra Durham
    Nov 3, 2025
    1.0
    Apple is the worst. If you have insurance GOOD LUCK! Your product is not going to be repaired anytime soon. They tell you to purschase another device and you can return in 14 days. However, I did that 10/16/25 and as of today 11/3/25 my product is still not fixed. I have been there twice and still not repaired. They said they tried reaching me but I have no missed calls. The goal was to get past the 14 days so I cannot get a refund. They are the worst. They hustling their customers to get sales. I HAVE INSURANCE AND THEY ARE TRYING TO RIDE IT OUT SO THEY DO NOT HAVE TO REPLACE THE PRODUCT. IT IS TIME FOR NEW PRODUCTS NOW AND THEY NEED SALES!!! BE ADVISED.

Frequently Asked Questions About Apple Perimeter

What products can I shop for at the Apple Perimeter store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Perimeter store.

Where is Apple Perimeter located?

Apple Perimeter is located at 4400 Ashford Dunwoody Road, Atlanta, GA 30346, United States.