Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Athens’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
338 reviews
5 stars
261
4 stars
26
3 stars
12
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with issues.
Knowledgeable Staff
Numerous reviews highlighted the staff's expertise in explaining products and services, as well as their ability to resolve technical issues.
Positive Experiences
A significant number of customers reported having excellent experiences, often mentioning specific employees who made their visits enjoyable.
Mixed Reviews
While many reviews were positive, some customers expressed frustration with specific interactions, particularly regarding billing issues and perceived rudeness.
Store Environment
Customers noted the store's cleanliness and the efficiency of service, with many appreciating the minimal wait times.
- JBJames BarnesNov 8, 20255.0The treatment I received at this store was fantastic. My rep explained everything about my bill and what I would be paying. He answered all my questions and didn't seemed bothered by them like most reps I talk to. A very entertainmenting man with a weird accent. I believe his name Roman, I recommend him.
- RLRichard LaFleurNov 7, 20255.0Been with Verizon for 25+ years and I am severely impressed with my wife and I experience. Johnny was professional and very knowledgeable with what we wanted and needed. I would highly recommend this store and specifically him as well. All the people were nice and look forward to our new devices!
- ABAlexander BrownOct 25, 20255.0Romeo was very understanding of my budget and did a good job making sure my needs were met.
- VMVeronica MooreOct 21, 20255.0Never have to wait in this store and got a Pixel 10 Pro and didn't have to pay anything including my bill staying the same. Thank you Verizon and thank you Jonny for taking care of me!
- JMJamie MartinOct 18, 20255.0Im telling you now, if you want the best customer service with the latest technology, come no other place than here! Romeo was awesome because I get disability and that will stop until January but instead of telling me there is nothing he can do, he called in and was able to set me up with an arrangement until then! That isn't something they normally do either then I got internet with Disney stuff and the other gentlemen was so kind enough to set that up and right every little detail down so I know how to put it on my tv. I think his name was Johnny. Thank you so much for your help and going way and beyond!
Frequently Asked Questions About Verizon
What services does Verizon at 105 Gaines School Rd offer?
Verizon at 105 Gaines School Rd offers wireless sales, device upgrades for brands like Apple, Samsung, Google, and Motorola, wireless accessories, exclusive Verizon services, and plan assistance.
What are the store hours for Verizon at 105 Gaines School Rd?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit Verizon at 105 Gaines School Rd?
Appointments are not required; you can walk in or call to make an appointment if you prefer.
Can I pay my Verizon bill in-store at the Cellular Sales location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Gaines School Rd.
Which payment methods are accepted at the Verizon store on Gaines School Rd?
The store accepts American Express, Discover, MasterCard, and Visa credit cards for payments.
Does Verizon offer in-store pickup at the Gaines School Rd location?
Yes, the Verizon store provides in-store pickup services.
Which popular nearby places can I visit before or after shopping at Verizon?
Nearby places include Krystal for a quick meal, Walgreens for pharmacy and convenience needs, and QuikTrip gas station and convenience store.
Are there any nearby services for quick cash if I need it near Verizon?
Yes, Check Into Cash offers payday loans and check cashing services near the Verizon store on Gaines School Rd.
What nearby options are available for laundry services near the Verizon store?
Eastside Coin Laundry provides laundromat and dry cleaning services close to the Verizon location on Gaines School Rd.
Does Verizon at 105 Gaines School Rd sell accessories for various smartphone brands?
Yes, the store sells wireless accessories compatible with brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus.