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Brand Certified

Verizon

3.9
(645 reviews)

Business Details

1761 Epps Bridge Pkwy, Athens, GA
30606, United States
(706) 543-5150

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Athens for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1761 Epps Bridge Pkwy, Athens, GA
30606, United States

Hours

Reviews

3.9
645 reviews
5 stars
397
4 stars
61
3 stars
31
2 stars
31
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Bobby, Aijha, and Violet, while others reported negative experiences with rude or unhelpful employees.

Knowledgeable Staff

Several reviews highlighted the expertise of employees, particularly in assisting with phone upgrades and troubleshooting issues.

Inconsistent Experience

Customers reported a mix of experiences, with some receiving excellent service while others faced long waits and poor assistance.

Management Issues

There were complaints about the attitude of management and some staff members, leading to frustration among customers.

Store Environment

The store was noted for being busy, with some customers expressing dissatisfaction with wait times and service efficiency.
  • TM
    Tzvi M
    5 days ago
    5.0
    Sheyna is the best. I'm not a Verizon customer, but ordered a case and screen protector from a great deal they were having. She asked me about switching over, but when I politely declined, she didn't push it any further. Thanks Sheyna!
  • SM
    Samantha Moskowitz
    5 days ago
    5.0
    Sheyna was super kind and helpful. We're TMobile customers, but Verizon had an incredible sale on cases and screen protectors for our phones. We ordered online and picked up in the store. Sheyna helped us get our products and asked us if we were interested in swapping to Verizon. When I told her no, she didn't push the issue or harass me about it. Thank you Sheyna for giving me a great impression of Verizon and quality customer service.
  • RR
    Roxana L Burcheci (Roxy)
    Feb 14, 2026
    1.0
    If I could I will give them -0 stars Horrible place and the people are very rude and they did not want to help us . A nightmare..I will NEVER NEVER have an account with Verizon.
  • BH
    Brandon Howell
    Jan 26, 2026
    5.0
    Went to this Verizon knowing exactly what I wanted done and Josè got me right. He knew exactly what he was doing and gave me the best deals, plans, and advice. If you go here, ask for Josè!
  • EZ
    Edgardo Zaldivar
    Jan 24, 2026
    3.0
    Manager has very bad attitude and is talking about you with other employees and kept looking at us with an ugly look.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Athens?

The Verizon store in Athens is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products does the Verizon Athens store offer?

The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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