Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Athens for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
441 reviews
5 stars
247
4 stars
48
3 stars
21
2 stars
26
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Bobby, Aijha, and Violet for their exceptional service.
Mixed Experiences
While some customers had positive experiences, others reported issues with unhelpful staff, long wait times, and poor service, indicating inconsistency in customer experiences.
Sales Process
Several reviews highlighted frustrations with the sales process, including unclear communication about promotions and plans, leading to dissatisfaction among customers.
Store Environment
The store was noted for being busy, with some customers expressing frustration over wait times and lack of staff assistance during peak hours.
- RVRyan Voecks5 days ago5.0Would highly recommend Xaire & the team at this Verizon location. She was patient, even after I made a couple late adjustments. Knowledgeable & fast transfer from another provider. This process was seamless. Thank you for your help y'all, will only be going back to this store for future needs.
- RBReginald BirdsongDec 30, 20255.0Great service, Maurice is the best, would recommend anyone to go to his store, very knowledgeable and helpful
- SNStella NikolovaDec 30, 20255.0Maurise wqa very helpful and made everything so that I can have a sim card.
- RDraquel durdenDec 29, 20255.0Excellent customer service by Xaire! She was knowledgeable, patient, & courteous. Helped set up my new iPhone & made the process a lot smoother.
- MCMcKenna CDec 16, 20255.0Roberto was sooooo incredibly nice and helpful! I work until 6 all week and absolutely needed a new phone, so Roberto made sure I was able to get it today before they closed, and even stayed late to help me finish setting it up. He made the process so easy!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Athens?
The Verizon store in Athens is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products does the Verizon Athens store offer?
The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What mobile plans and services are available at the Verizon store?
Verizon Athens provides mobile plans, wireless internet plans, and voice plans tailored for both personal and business needs.
Can I schedule an appointment to visit the Verizon Athens store?
Yes, you can schedule an in-store appointment online or use the My Verizon app to book your visit.
What delivery and pickup options does Verizon Athens offer for online orders?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which payment methods are accepted at the Verizon Athens store?
The store accepts debit cards, mobile NFC payments, and payments by check; it does not require cash only.
Is there a nearby coffee shop where I can relax before or after visiting Verizon Athens?
Yes, Starbucks is nearby and is a great place to enjoy coffee before or after your visit to Verizon.
What dining options are available near the Verizon Athens store?
You can find several nearby eateries such as McDonald's, The Chop House steakhouse, J. Buffalo Wings, Teriyaki 101, Zaxby's, Larry's Giant Subs, and The Flying Biscuit Cafe.
Are there any other mobile phone stores near Verizon Athens?
Yes, there is an AT&T Store and Cricket Wireless Authorized Retailer close to Verizon Athens for additional options.
What nearby services are available if I need health or dental care near Verizon Athens?
Nearby health services include Dr. David M Sailors (vascular medicine), Aspen Dental, Motto Clear Aligners, and Smile Doctors Braces by Waugh Orthodontics.