Geek Squad

3.5
40 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1791 Oconee Connector, Athens, GA
30606, United States

Hours

Reviews

3.5
40 reviews
5 stars
20
4 stars
4
3 stars
3
2 stars
0
1 star
13
  • LC
    Lawson Family Chiropractic
    Jul 30, 2025
    1.0
    We bought a brand new IMac desktop computer over 18 Days ago and paid for the $179.99 for Best Buy Total membership- our account has been messed up since day one and after multiple contacts to Geek Squad support, each time being assured the problem has been fixed and to wait a few days, it is still incorrect. Apparently each time we have contacted them they have created a new account for us and now we have several accounts which need to be merged and they have failed to fix the issue. We can't use our membership until this is fixed and there's no way to reach anyone competent. If they are a tech-support and can't fix their own online issues for an account how are they going to fix an actual problem with my computer or any other device that I purchased there?? This has been the worst experience ever with no accountability no apology no response from anyone at Best Buy as to why this has not been corrected. Every time I call I get a different reason or answer as to why this account is wrong and the problem has only gotten worse! This is unacceptable! I am so sorry I actually purchased this and should've gone with AppleCare. And now I don't even know if it's too late because it's been beyond the time since I purchased the computer to get it.
  • IW
    Isabella Whitlock
    May 13, 2022
    5.0
    Excellent service! Definitely recommend!
  • RC
    Robert Childs
    May 30, 2021
    4.0
    Only bad i paid double the quote on install 450 said on phone 250
  • WC
    William Curran
    May 27, 2015
    1.0
    They said the problem was fixed but it wasn't and they caused more problems

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Athens offer?

Geek Squad at Best Buy in Athens provides tech repair, setup, and support services including computer, cell phone, appliance, and television repairs as well as data recovery and computer support.

Where is Geek Squad located in Athens, GA?

It is located at 1791 Oconee Connector, Ste 110, Athens, GA 30606, USA.