Best Buy

4.1
2825 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1791 Oconee Connector, Athens, GA
30606, United States

Hours

Reviews

4.1
2,825 reviews
5 stars
1,515
4 stars
617
3 stars
311
2 stars
124
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or indifferent.

Product Availability

Customers noted issues with product availability and misleading information about stock, leading to frustration.

Repair Services

Many reviews highlighted poor experiences with Geek Squad and repair services, including long wait times and lack of communication.

Store Experience

The store environment received positive remarks for cleanliness and helpful staff, but some customers experienced long wait times for assistance.

Delivery Issues

Several customers reported problems with delivery services, including incorrect delivery times and damaged products.
  • NM
    Nagini Mig
    4 days ago
    1.0
    I make pretty good money doing the work that I do and I do choose not to spend it on bs like expensive clothing however this appears to be a concept this generations oncoming workforce can't seem to grasp as superficial and shallow conceptions kept them following me around the store like I was a theif. Maybe when they loose their buisness from harassing customers the location will close and it would be well deserved.
  • DC
    David Crump
    6 days ago
    1.0
    The store itself is fine but delivery and customer service is horrible. My order was marked as delivered and picture was taken in my mailbox. The order was not there because I refused it when the driver finally drove up to my house. I refused the order because it did not have all my items. I was unaware that there would be multiple deliveries in one day. I have a fractured spine and fractured tibia otherwise I would have picked the order up myself. I called customer service 3 times. Was refused to change my order to pick up and refused to issue me a refund.
  • JM
    James Melling
    Nov 13, 2025
    1.0
    There was an incident today that will make me never shop at this location again. While I was there, an employee (who I found out later, after asking, was the store manager) was talking down to a fellow female employee in a loud tone to the point she was crying….Publicly!!!!! I understand if someone needs to be reprimanded…..but in public!? This is inexcusable. Anyways, go to BestBuy Buford.
  • LS
    LaTiya Sonders
    Nov 13, 2025
    1.0
    The store manager Lee is an unprofessional, arrogant, jerk. While I was in the store I witnessed him being verbally abusive to several female employees, as well as being rude and dismissive to several people of color, myself included. If this person is a representative of best buy stores, then don't expect them to be around much longer. "Managers" like Lee are destroying retail stores.
  • EM
    eric murphy
    Nov 9, 2025
    1.0
    They are also selling open box Apple products that are still associated with original purchasers accounts so you will no be able to use Find My and original purchaser can track you. Wasted hours with tech support only to find out the problem could not e remedied. Staff was rude and unhelpful. Life long Best Buy customer but that was my last purchase.

Frequently Asked Questions About Best Buy

Where is Best Buy located in Athens, GA?

Best Buy is located at 1791 Oconee Connector, Ste 110, Athens, GA 30606, USA.

What are the operating hours of Best Buy in Athens?

Best Buy in Athens is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.