Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.4
30 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
3
1 star
9
- SRShawn RussellSep 22, 20255.0As a level 8 I always try to keep my ratings free of extreme emotions and put more logic into my reviews. This review of Best Buy in Alpharetta has been the most outstanding customer service! First, Warren spent a good 20 minutes answering all my questions and made recommendations that were a perfect fit for my application, of short form videos, without upselling more expensive equipment. Second, every one of my credit cards were denied at the POS. I know that was impossible given all cards carry a zero balance. Warren G. again spent about another 20 minutes as I tried to figure out what the disconnect was with my bank. There was no resolution from the bank. Warrren then suggested doing it as a mobile order and the transaction went through like normal. Third, Corey L, the store manager, stepped in to expedite the pickup process so I did not have to wait an hour for the system to process the mobile order. There are many checks that occur in the mobile order which forces the transaction to take about an hour. Corey then spent a good 15m walking all around to manual process each stage. Hopefully corporate reads this and recognize each individual for this way above and beyond level of customer service.
- BVBrittany ValentinoOct 8, 20243.0The attendant at the counter was nice enough to work with us and I’m thankful he didn’t charge us for the diagnostics, but we are disappointed that they would not honor the warranty work needed on our device.
- LMLaureana MaldonadoJan 3, 20225.0My son and his friend went to geek squad with no appointment, and Nathan gave them such great customer service. He helped them look up information, and assisted them. Thank you Nathan, you are awesome!!!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Alpharetta offer?
Geek Squad provides tech repair, setup, and support services including computer, mobile phone, and electronics repairs, data recovery, and appliance repair.
Where is Geek Squad at Best Buy located in Alpharetta?
Geek Squad is located at 975 N Point Dr, Room 180, Alpharetta, GA 30022, USA.
What are the operating hours for Geek Squad at Best Buy in Alpharetta?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Alpharetta?
You can schedule Geek Squad services either in store at 975 N Point Dr or online through their website.
What is the contact phone number for Geek Squad in Alpharetta?
The contact phone number for Geek Squad at Alpharetta is +1 678-339-1321.
What promotions or deals are currently available at Geek Squad in Alpharetta?
Geek Squad is currently featuring Black Friday Deals, which can be viewed online at their Best Buy storefront page.
Is Geek Squad at Best Buy in Alpharetta open on Sundays?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM.
What nearby places can I visit before or after my Geek Squad appointment in Alpharetta?
You can visit the nearby Best Buy store for electronics shopping or the JOANN Fabric and Craft Stores for crafting needs, both close to Geek Squad at 975 N Point Dr.
Are there dining options near Geek Squad at Best Buy in Alpharetta?
Yes, nearby dining options include CAVA, a Mediterranean and Greek restaurant, Bolay, a health food restaurant, and Chipotle Mexican Grill for quick Mexican food.
Where can I find nearby medical services if needed during my visit to Geek Squad?
Nearby medical services include Physicians Immediate Med and Peachtree Immediate Care for urgent medical attention.