Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Zephyrhills’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.
Employee Recognition
Specific employees like Adam, Armin, and Dawson received multiple commendations for their exceptional service and professionalism.
Store Environment
The store was noted for its clean and welcoming atmosphere, contributing to a positive customer experience.
Technical Issues
Some customers reported dissatisfaction with technical issues related to phone activations and upgrades, leading to frustration.
Billing Concerns
There were complaints about unexpected charges and billing errors, causing some customers to consider switching providers.
KD
karen dunn
3 days ago
1.0
Worst service I ever had..20 yr. Member but during covid changed..still hate it RUDE.
treats elder seniors as they dont belong, live in jax,fl ..Need Some Training, bring your own team,and seniors..and Stop IT..
CB
Carey Brennan
Nov 15, 2025
5.0
Upon walking in, the door was opened for us and Carlos greeted us with a warm welcome. We went in looking to upgrade and get new phones. Thanks to Carlos’ knowledge and experience, it was a very enjoyable experience! Thank you Carlos! 10/10!
JS
Jen Surratt
Nov 13, 2025
5.0
I came into the Verizon store in Zephyrhills because I was having an issue with the text messages on my phone. Fortunately, Adam was the one who greeted me at the door and I had the pleasure to work with him. Adam was Absolutely Amazing, professional, courteous, and understanding of my issue. He went above and beyond and took his time to do all he could to help me get the phone fixed. Well, with some help, he worked his magic and my phone was fixed. I highly recommend allowing Adam to help you with anything you need help with. He is very knowledgeable and loves helping people! Thank you Adam for all your help, I appreciate you! 😊😊😊
AD
Alicia Van Dusen
Nov 1, 2025
5.0
Armin was amazing! He went above and beyond to assist us in the store. I highly recommend this location for your Verizon needs.
SM
Shanette Meindertsma
Oct 17, 2025
5.0
I came to this location cause saw great reviews on Adam who works there. And boy, we're they right! He was kind, patient and just amazing!! Right away was met with a friendly smile. He helped me with so much with upgrading to a new phone. Even when I couldn't get into my AOL for example, he made sure to help me, to get it fixed before resetting my old phone I traded in. I had an authenticator app and it caused issues. Not anymore. He even helped at the end to get my phone connected to my car. He goes the extra mile, went above and beyond. Highly recommend Adam if you need a new phone and great service!!