Verizon

4.6
715 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Winter Park’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
459 S Orlando Ave, Winter Park, FL
32789, United States

Hours

Reviews

4.6
713 reviews
5 stars
622
4 stars
29
3 stars
10
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like David, Philip, and Taheim, highlighting their knowledge, patience, and willingness to help.

Billing Issues

Several reviews mentioned dissatisfaction with billing practices, including unexpected charges and lack of transparency regarding promotions and discounts.

Store Experience

Customers expressed mixed feelings about their in-store experiences, with some reporting long wait times and poor service, while others had positive interactions with specific representatives.

Product Knowledge

Staff members were frequently commended for their product knowledge and ability to assist with technical issues, making the purchasing process smoother for customers.
  • MK
    Matt Ketchum
    5 days ago
    5.0
    Levi was extremely helpful. He is highly knowledgeable and worked efficiently to resolve technical issues. Couldn’t have been any better!
  • DB
    Dareece Blue
    Dec 24, 2025
    2.0
    I went in yesterday for the Galaxy a25 plus promotion. I was seen by what seemed to be a new representative, Derek. I was transparent that the person I was on the phone with was a Verizon employee himself and that I did not want any perks. I had to get a new phone abruptly but assured him that I'd be back to get accessories through him once I was ready to do so. The problem is, when I went to set up my auto pay I know I'm supposed to get $10 off. I agreed to 81.86 in person yet my bill shows 91 because he added a perk that I did not agree to. I don't fault Derek because clearly their management of this location is shady and that's what he (pretty sure the tall skinny guy) trains them to do. Be careful when going to this location because they're being trained to hike up your price and omit transparency which is where my dissatisfaction lies. I won't be going to this location again. Thanks for having the phone in stock though.
  • HS
    Hayden Sams
    Dec 13, 2025
    5.0
    Phillip restored my faith in cellular sales. He did an amazing job and absolutely went above and beyond. I will continue to use this store and refer future business.
  • SF
    Suzanne Foglesong
    Dec 10, 2025
    5.0
    I had the most satisfying experience imaginable in the Verizon store with Taheim. He was able to solve problems that nobody else could have. He took time, super knowledgable and he was curtious. He deserves a raise and I would recommend coming to him. Taheim's critical thinking ability was amazing! Levi was great as well and they both terrific!
  • GC
    Gabriel Cancel
    Dec 8, 2025
    1.0
    Do not! Wast your time coming to this location you’re better off calling customer service and dealing with the hold time.

Frequently Asked Questions About Verizon

What services does the Verizon store at 459 S Orlando Ave offer?

This Verizon store provides help upgrading smartphones like Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola, along with Verizon plans. They also sell wireless accessories and exclusive Verizon services.

Where is the Verizon store located in Winter Park?

The Verizon store is located at 459 S Orlando Ave, Winter Park, FL 32789.